SVP, Associate General Counsel

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Salary range:  An annual salary range of $200,000 - $215,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you:  We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge:  We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability:  We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.

What you'll do

Role Summary:

Customers Bank’s legal department provides high quality, cost effective legal services to support the Bank’s overall culture and vision while ensuring compliance with relevant laws and regulations.  The SVP, Associate General Counsel will be an integral part of the Bank’s Legal Department who will advise and provide legal support to the EVP General Counsel and Corporate Secretary and Business Unit Team Members with respect to a variety of areas to include: corporate governance, litigation management; drafting and negotiation of vendor contracts; legal research and analysis relative to financial regulatory, employment and operational matters, and management of strategic projects.    

Principal Responsibilities Include:

• Corporate Governance
  • Attend Board and Board Committee Meetings; draft Board Meeting Minutes and work closely with Legal Specialists to ensure Minutes and Meeting Agendas are uploaded to the Board Portal on a timely basis.
• Litigation
  • Ensure the timely and efficient management, tracking and reporting of litigation matters instituted by or against the Company.  
  • Manage outside counsel relationships and engagements during the lifecycle of litigation matters, including providing strategic direction.
  • Coordinate and manage the Company’s litigation hold processes.
• Strategic Projects
  • Provide leadership for strategic projects at the direction of the General Counsel.
• Insurance
  • Directly supervise team members in the Insurance Department.
• Legal Process
  • Directly supervise team members in the Legal Process Department.
  • Oversee discovery responses and supervise the preparation of pleadings, briefs and other legal documents for factual accuracy.
  • Supervise and assist Legal Specialist(s) with the handling of civil and criminal subpoenas, writs of execution and levies.  

• General Legal Matters
  • Provide strategic and practical legal analysis, counsel and support to legal department team members, business units and management regarding a myriad of legal matters.
  • Conduct legal research and analysis for complex issues impacting the Company.
  • Assist as necessary with the drafting and negotiation of non-disclosure agreements, vendor contracts and software licensing agreements.
  • Review and interpret contract provisions to advise business units with respect to risk and/or interpretation matters.
  • Provide support and analysis with respect to legal, regulatory and operational issues impacting the Company.
  • Provide practical legal advice as needed on a full range of employment law issues relating to the entire employee life cycle.

What you need?

Technology Strengths

• Proficiency with Microsoft Office (Outlook, Word, Excel & PowerPoint).

Demonstrated Experience:

• Minimum 7-10 years’ experience in the practice of law, preferably at a law firm, large bank or financial services company.
• Currently licensed to practice law in Pennsylvania or New York.
• Solid understanding of federal banking laws, rules and regulations.
• Experience in negotiating and drafting non-disclosure agreements, complex vendor contracts and software licensing agreements.
• Substantive knowledge and experience in commercial litigation management and strategy, including the management and oversight of outside counsel.
• Experience in handling, investigating, and responding to subpoenas, levies, writs of execution and other court issued documents.
• Experience in handling a variety of employment law and human resources matters.   
• Strong work ethic and self-initiative, with the demonstrated ability to work collaboratively and independently to meet demanding deadlines in a fast-paced and changing work environment.
• Solid organization skills and the ability to manage multiple and competing priorities while achieving superior results.
• Exceptional project management skills.
• The ability to communicate clearly, both verbally and in writing, at all levels within the organization, including being able to make and communicate difficult decisions to appropriate persons in the organization.
• Commitment to exemplifying the highest integrity and professional business standards, while exercising the utmost discretion in managing sensitive information.
• Strong interpersonal skills with the ability to work independently and as part of a team.

Education:

• Juris Doctor from an ABA accredited law school.
• Strong academic credentials.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.