SVP, Advisors & Consulting Services South Asia

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
SVP, Advisors & Consulting Services South Asia
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, the A&CS South Asia team is responsible for delivering end-to-end engagements for a global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing services, test-and-learn business experimentation, and data-driven information for key banks as well as major retailers, airlines, and other enterprises. This team brings together deep expertise, strong client relationships, and a commitment to measurable outcomes.
This role combines both delivery to customers across the globe and business development effort focused on South Asia, leading a team of >500 on delivery employees and 4 business development leads. This reports to the EVP, Advisors & Consulting Services and a member of the global A&CS leadership team and Services Asia Pacific leadership team.
Role• Leadership, Delivery and Operational Excellence
o Lead multidisciplinary delivery teams to execute consulting engagements, analytics solutions, marketing programs, and platform implementations with excellence across the globe disciplinary delivery teams across South Asia to execute consulting engagements, analytics solutions, marketing programs, and platform implementations with excellence.
o Build, inspire, and develop teams at all career levels, fostering a culture of integrity, collaboration, and strong performance.
o Take direct ownership of complex or high-profile engagements, providing strategic guidance and hands-on leadership when needed.
o Ensure high customer satisfaction and quality of delivery across all engagements, intervening proactively when issues arise.
o Champion crosstraining training, early-career talent development, and create a fun, inclusive, growth-oriented team environment.
o Continuously optimize delivery efficiency by balancing local staffing with global Centers of Excellence and regional delivery hubs.
o Ensure the team has the tools, training, and environment needed to achieve market objectives while supporting talent growth.
o Contribute to regional Services leadership discussions and decision-making.
• South Asia Business Development
o Partner closely with South Asia Leadership team (Division President, Account Managers, etc) as well as with Services teams (Product, A&CS, etc) to scope solutions, align roadmaps, and ensure revenue targets are met.
o Serve as a senior customer-facing leader, strengthening relationships at executive levels and representing Mastercard Services across South Asia.
o Drive cross-selling, up-selling, and expansion from pilot projects to scalable, repeatable solutions.
o Support the selling process through direct client engagement and guidance to teams ("player-coach").
All About You• Background in consulting, analytics, direct marketing, professional services, or data-driven solution selling.• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise• Revenue management and P&L experience• Proven ability to lead large, multi-disciplinary teams with a track record of motivating talent and building strong bench strength.• Project-oriented team leadership and talent deployment and development• An inspirational leader with a proven track record of motivating teams - both under direct supervision and with cross-functional, cross-departmental teams• Exceptional communication, negotiation, and relationship-building skills; able to engage and influence senior client stakeholders.• Strong commercial acumen with experience owning sales targets, revenue growth, or P&L performance.• Skilled in organizing complex work, managing multiple priorities, and solving ambiguous problems.• Ability to collaborate effectively across functions and geographies.• Comfortable serving as both a strategic leader and a hands-on "player coach" when needed.• Success in navigating complex client environments, driving large deals, and resolving conflicts.• Bachelor's degree required; Master's degree preferred.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.