Surplus Lines Manager

Posted 7 Days Ago
Be an Early Applicant
Pleasant Grove, UT
Junior
Fintech • Insurance
The Role
The Surplus Lines Manager oversees the completion of all surplus lines filings and documentation, manages a team of Insurance Filing Clerks, ensuring task accuracy and timely submissions. They handle audits, vendor relationships, and assist with training and team communication, adapting processes as needed, while providing periodic reports to stakeholders.
Summary Generated by Built In

Surplus Lines Manager (Remote)
Under the supervision of the Business Operations Controller, the Surplus Lines Manager is responsible for overseeing the timely completion of all company filings, reports, documentation, reconciliations, and communications related to surplus lines and RPG in all states. Managing a team of Insurance Filing Clerks along with their task deadlines, training, and development.
About Veracity

Penicillin changed medicine. The Beatles changed music. And Veracity Insurance Solutions is changing insurance (hey, we can’t all be doctors and musicians). What GEICO did for home and auto insurance, well, we’re doing that for the world of business insurance. We make small business insurance simple, affordable, and buyable online without talking to an agent. We’re growing FAST, and we want you to be a part of it
 

What’s In It for You?

  • Paid holidays
  • 160 hours of PTO (sick or vacation) plus 2 floating holidays per year
  • 401(k) with a company match plan
  • Health/dental/vision plans
  • Free mental health resources
  • and more.

Essential Functions

  • Manage the timely and accurate completion of surplus line submissions into the surplus filing vendor system (InsCipher). Manage vendor relationships and keep updated on account needs and state health.
  • Develop, train, and supervise a team of Insurance Filing Clerks. Handle daily questions and escalated tasks. Ensure task coverage and provide backup if needed. Team building and communications.
  • Review, correct, and reconcile surplus filing data batches for accuracy before filing performed by the team.
  • Conduct, oversee, or assist with any internal or external surplus line audits verifying transactions, documents, and filings. Assess the quality of work performed by the team, including documents, integrations, tools, and procedures used. Communicate with employees, Dev Team, stakeholders, and other departments as needed.
  • Work planning and scheduling for yourself and the team. Demonstrate ability to manage multiple priorities in a high-volume position, deliver timely and accurate work, and respond with a sense of urgency as required.
  • Independently investigate, research, and resolve issues that may arise during the filing, reconciliation, or payment processes.
  • Be flexible with internal workflow and process changes. Adapt training, materials, and procedures as needed. Train team on changes and communicate to all departments impacted.
  • Provide periodic reporting to stakeholders. Analyze filing data and fees. Communicate key metrics and issues.
  • Required to perform other duties as requested, directed, or assigned.


Key Leadership Behaviors

  • Self-directed with strong organizational, decision-making, and time management skills.
  • Coachable, willing to learn new skills and apply constructive feedback.
  • Strong research and problem-solving skills.
  • Personally accountable
  • Focused on accuracy, attention to detail, and communication


Requirements

  • High school diploma required
  • 2+ years’ experience filing surplus lines transactions to multiple state authorities required
  • Skilled in Word, Excel, Outlook, and Adobe Acrobat
  • Work experience in administration or accounting beneficial
  • Prior supervisory experience beneficial


Veracity is proud to be an equal opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. 

Please let us know during the interview process if you need accommodations.
Salary Range: $65-75,000 Annually

Top Skills

Adobe Acrobat
Excel
Outlook
Word
The Company
HQ: Pleasant Grove, UT
84 Employees
On-site Workplace

What We Do

Veracity Insurance Solutions is an international insurance brokerage firm specializing in the placement of Programs, General Liability, and Product Liability Insurance. The company was established on the basic principle of integrity in insurance, and that principle continues to permeate our business today. Innovation and knowledge are the cornerstones of Veracity’s business practices, giving our customers a leg up in what can be a confusing and hassle-filled industry.

With in-house underwriting authority and access to several key wholesale brokerage markets, Veracity stands out with its ability to customize insurance policies for all business sizes. This ability doesn’t stop at the oceans – Veracity has access to both domestic and foreign markets, opening doors that lead to only the best coverage options. Veracity prides itself on providing the highest level of customer service to everyone they work with. In over 30 years of experience, we have never forgotten the importance of the human side of doing business in this fast-paced industry.

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