PURPOSE AND SCOPE:
The Supervisor, Credit & Deductions oversees the daily credit operations within the assigned function(s). The incumbent is responsible for ensuring operations are performed in compliance with company policies and procedures. The Supervisor, Credit & Deductions ensures the team maximizes sales and sound receivables while minimizing outstanding debt.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Supervise the daily operations of the team, including but not limited to: establishing mutual goals, assigning tasks and maintaining schedules.
- Analyze credit requests and/or plans of current and potential customers; providing appropriate recommendations as necessary.
- Prepare and maintain reports for management review on a routine basis.
- Reconcile outstanding account issues; developing and implementing strategies to minimize errors.
- Review current processes and procedures within the assigned function(s); providing recommendations for improvement to maximize sales and sound receivables.
- Work collaboratively with cross-divisional teams and vendors in the resolution of issues within the assigned function(s).
- Provide direct supervision of the assigned team(s) through ongoing leadership and guidance; partnering with Human Resources on employee matters.
- Assist with various projects as assigned by a direct supervisor.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION:
May be responsible for the direct supervision of various levels of billing, credit and/or deductions staff.
EDUCATION:
Bachelor's Degree or related equivalent work experience required
EXPERIENCE AND REQUIRED SKILLS:
- 2 - 3 years' experience as a Sr. Credit Representative; or 1 - 3 years' experience as a Supervisor.
- Strong computer skills with advanced proficiency in word processing, spreadsheet and email applications.
- Demonstrated proficiency with billing systems (e.g., Oracle, SAP, etc.).
- Detail oriented with strong analytical and organizational skills.
- Proactive management style with the ability to lead cohesive and productive teams.
- Strong oral and written communications skills to effectively communicate with all levels of management.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Top Skills
What We Do
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day.
Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
