Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
The Supported Employment Supervisor provides direct leadership and supervision to service staff involved in job development, placement, and job coaching. This role coordinates service provision across the entire employment continuum—from intake and placement to long-term coaching and retention. Responsibilities include coordinating service provision with the Kentucky Office of Vocational Rehabilitation (OVR), ensuring compliance with CARF and Medicaid/Waiver standards, and cultivating professional relationships with Northern Kentucky business leaders. The Supervisor ensures fiscal health through accurate billing and unit tracking while providing on-call support to field staff to ensure the health and safety of all participants
MINIMUM REQUIREMENTS EDUCATION & EXPERIENCE:
Bachelor's degree; with 1 year outside sales experience (not retail), and 1 year of supervisory experience or a BA and 2 years sales/placement experience, 1 year of which as a successful Employment Specialist for Goodwill. Experience assisting individuals with disabilities highly desired.
Excellent communication skills both written and verbal; familiarity with local job
market, the business community, and private industry standards. Must be have
or be able to obtain Employment First certificate.
Must pass criminal state and federal background checks and various registry checks. Must pass BMV; have no more than 4 points and possess state
minimum required auto insurance to transport consumers. Must possess
CPR/First Aid Certification.
- Provides direct supervision to assigned staff in Employment & Coaching.
- Make regular presentations (one-on-one and group) to business leadership at various locations.
- Maintain ongoing communications with designated team members regarding clients and services to ensure satisfaction and expected outcomes.
- Present at least monthly progress to Manager regarding expected outcomes (service and business)
- Ensure staff are developing and maintaining case folders in accordance with CARF, OVR and Medicaid/Waiver standards.
- Conducts PR activities with referral sources.
- Chairs and coordinates business advisory committee meetings with Director.
- Performs direct Community Support services with participants when required.
- Attends conferences, workshops, meetings, as required to maintain visibility in the field and community.
- Engages in marketing and public relations activities to encourage optimal utilization of employment services.
- Acts in the role of Manager in the absence of the Manager.
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.
Skills Required
- Bachelor's degree
- One year of outside sales experience, excluding retail, plus one year of supervisory experience
- Alternatively, two years of sales or employment-placement experience, including one year as a successful Goodwill Employment Specialist
- Experience assisting individuals with disabilities
- Excellent written and verbal communication skills
- Familiarity with the local job market, business community, and private industry standards
- Employment First certificate or ability to obtain one
- Pass state and federal criminal background checks and registry checks
- Pass BMV check with no more than four points
- State-minimum auto insurance and ability to transport consumers
- CPR and First Aid certification
What We Do
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information. The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information. Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
