Support Staff - Gentle Ben's

Reposted 11 Days Ago
Be an Early Applicant
Tucson, AZ, USA
In-Office
12-12 Hourly
Entry level
Hospitality
The Role
Perform host/expeditor/busser duties: open/close stations, greet guests, clear and maintain tables, operate POS and handle cash, verify IDs, respond to guest issues, follow company policies and safety standards, and perform physical tasks including lifting up to 60 lbs.
Summary Generated by Built In

Gentle Ben’s is a staple of Tucson and the University of Arizona since 1971. We have enjoyed serving our community during busy lunches, dinners, late nights, and special/private events all while providing quality food, craft cocktails, superior brews, and an unforgettable experience.

We are currently seeking support staff (hosts, expos, and bussers!) to join our team!

Perks:

· Exciting work environment near the University of Arizona

· $12 base wage + Tips

· Health Benefits after 60 days

Responsibilities:

  • Perform station opening/closing duties on each shift.
  • Greet guest within 2 minutes and follow all Service Execution Steps.
  • Clear tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintain table cleanliness throughout the meal.
  • Speak to guests to ensure satisfaction with food, drinks and service.
  • Present bills, accept payments, operate POS system, uphold strict cash handling procedures and accountability for all transactions.
  • Respond to guest complaints.
  • Check identification of guests in order to verify age requirements for purchase of alcohol.
  • Ensure 100% compliance with all Company policies and laws, including health and safety standards.
  • Perform other duties as assigned by Management staff.

Requirements:

  • Must be 18+ years of age or older
  • Ability to work in a fast-paced, team-oriented environment
  • Excellent organization and problem-solving skills
  • Good verbal and written communication skills
  • Knowledge of principles for dealing directly with the public
  • Ability to handle cash, give change and balance cash drawer at the end of shift
  • Physical demands of the job include but are not limited to:
  • Standing and walking during entire 8-hour shift
  • Reaches, bends, stoops, lifts, shakes, stirs, pours and carries supplies
  • Must be able to lift up to 60 pounds in weight on a semi regular basis

Skills Required

  • Must be 18 years of age or older
  • Ability to work in a fast-paced, team-oriented environment
  • Excellent organization and problem-solving skills
  • Good verbal and written communication skills
  • Knowledge of principles for dealing directly with the public
  • Ability to handle cash, give change and balance cash drawer at end of shift
  • Ability to stand and walk for entire 8-hour shift
  • Ability to reach, bend, stoop, lift, stir, pour, carry supplies regularly
  • Must be able to lift up to 60 pounds on a semi-regular basis
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The Company

What We Do

UniConcepts is a Tucson-based hospitality group that manages a collection of dining venues, including Gentle Ben's, Agave House, and Bacio ITALIANO. Their mission focuses on creating memorable dining experiences by combining local flavors with exceptional service. They operate various establishments that cater to the local community, students, and visitors, emphasizing quality food, craft beverages, and a vibrant atmosphere for private events and daily dining.

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