Our Company
Explore how you can contribute at AmeriLife.
For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
Pinnacle Financial Services is seeking a motivated and service-oriented Support Specialist to join our growing team in Warminster, PA. This role is ideal for someone who thrives in a collaborative environment, enjoys problem-solving, and is eager to grow their career in the insurance and Medicare industry.Job Description
Support Specialist
Location: Warminster, PA 18974
Company: Pinnacle Financial Services
Employment Type: Full-Time | On-Site
Key Responsibilities:
Make outbound and receive inbound calls from agents to assist with certification processes and service-related issues
Learn and apply HIPAA, LIMRA, and CMS compliance guidelines
Follow up with carriers on enrollment and application statuses
Provide product information and support to agents regarding health products
Manage and respond to incoming emails from agents, carriers, and internal staff
Provide product rate quotes across multiple product lines
Share information about certifications, webinars, and training sessions
Coordinate and track certification progress with internal teams
Manage supply orders for agents and the home office
Utilize internal systems including our agent database and online enrollment tools
Support additional duties and projects as needed
Qualifications:
High school diploma or equivalent (college experience is preferred, but not required.)
Preferred Skills:
Professional and articulate with strong communication skills
Proficient in Microsoft Outlook, Excel, and Word
Quick learner and tech-savvy, with the ability to troubleshoot online tools
Self-motivated and able to work independently and within a team
Familiarity with Medicare and insurance concepts is a plus
Why Join Pinnacle Financial Services?
At Pinnacle Financial Services, you'll be part of a collaborative and supportive team environment where your contributions are valued. This is an excellent opportunity to gain valuable industry experience while working with a respected and established company that fosters growth and development.
If you're ready to build a rewarding career in a fast-paced and growing industry, we want to hear from you!
Apply today to join the Pinnacle Financial Services team in Warminster, PA.
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What We Do
Based in Clearwater, Fla., AmeriLife is a national leader in developing, marketing and distributing annuity, life and health insurance solutions to protect the health and retirement needs of consumers.
For nearly 50 years, AmeriLife has partnered with the nation’s leading insurance carriers to provide value and quality to customers served through a national distribution network of over 150,000 insurance agents and advisors, nearly 30 marketing organizations, and 50 insurance agency locations.
