Support Specialist Level I

Posted Yesterday
Be an Early Applicant
Plattsburgh, NY, USA
In-Office
20-21 Hourly
Entry level
Behavioral Health
The Role
Support residents of an OMH-licensed community residence by assisting with daily living, transportation, appointments, service coordination, activities, medication self-administration, documentation, individualized planning, and maintaining a safe, sanitary home. The role involves awake overnight shifts, collaboration with care teams, compliance with regulations, local driving, and occasional physical and household tasks.
Summary Generated by Built In
A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest growing organizations providing whole person care in the region, is in search of passionate individuals to join our rapidly growing team!

Your role at BHSN:

As a Support Specialist Level I, you will assist the participants of the OMH licensed community residence to develop, learn and apply the skills necessary to live more independently. All shifts are “stay awake” shifts.  

Work Schedule: Friday, Saturday and Sunday 7:00pm to 7:00am

What your day might look like:

  • Assist/provide support to residents with various aspects of daily living skills
  • Transport residents to appointments, or as needed to obtain services, funding, keep legal obligations, etc.
  • Assist in grocery shopping for the community residence
  • Work collaboratively and communicate effectively with team members to ensure resident needs are met including but not limited to coordination of mental health/substance use/primary care services, obtaining funding, transportation, linkage to other services, care coordination and discharge planning
  • Assist in maintaining a safe and sanitary dwelling for residents
  • Assist in developing, facilitating, participating in resident activities/outings
  • Provide restorative services and accurate documentation of services in a timely manner in accordance with Federal/State regulations and BHSN policies/procedures
  • Complete NYSCRI Adult Residential Assessment with participant and assist participant to develop an individualized service plan outlining participant’s goals/objectives and what restorative services will be provided to assist the participant 
  • Observe the resident self-administration of medication according to established protocols
  • Maintain accurate medication records including but not limited to completion of appropriate logs and daily controlled substances counts
  • Complies with all BHSN and regulatory policies and procedures
  • Additional duties as assigned within scope of Job Description 

 Your Skills and Qualifications:

  • High School diploma or equivalent required
  • Associates degree in human services related field strongly preferred
  • Experience working with special needs populations, especially experience working with individuals recovering from severe mental illness and/or substance use disorders preferred
  • Strong interpersonal, communication, time management and organizational skills required
  • Proficient in Microsoft Office software
  • Ability to climb stairs; ability to lift up to 25 lbs.
  • Participate in lifting and moving resident’s belongings
  • Valid NYS driver’s license, acceptable to BHSN insurance carrier, for required local travel
  • CPR certification required within 60 days of employment
  • Ability to perform various tasks to ensure safe/sanitary dwelling such as cleaning, changing light bulbs, washing dishes, removing garbage, light shoveling, sanding/salting outdoor steps/walkways, etc. 
  • Includes work hours during non-traditional business hours 
  • Required to complete 3 hours annually in BHSNU Credits in addition to courses/cohorts as assigned

What’s in it for you?

  • Generous benefits, including personalized health coverage, paid time off, and holiday pay
  • Working within our community, making a real impact, working alongside passionate colleagues
  • Accessible leadership team, coaching for your growth, and ample training opportunities
  • With BHSN University, we provide our team members with continuous learning, mentorship, and internal education opportunities to encourage our team to continue discovering and innovating
  • As a rapidly growing organization, there are endless opportunities to grow within the organization
  • Community discounts, loan forgiveness & more
JOIN A WORKPLACE WHERE YOU BELONG
BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

 

Skills Required

  • High school diploma or equivalent
  • Associate degree in a human services-related field
  • Experience working with special-needs populations, particularly individuals recovering from severe mental illness or substance use disorders
  • Strong interpersonal, communication, time-management, and organizational skills
  • Proficiency in Microsoft Office software
  • Ability to climb stairs and lift up to 25 pounds
  • Ability to lift and move residents' belongings
  • Valid New York State driver's license acceptable to the employer's insurance carrier
  • CPR certification within 60 days of employment
  • Ability to perform cleaning, light maintenance, snow and ice removal, and other tasks needed to maintain a safe and sanitary residence
  • Availability for non-traditional business hours and awake overnight shifts
  • Completion of three annual BHSNU credit hours and assigned training
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The Company
HQ: Plattsburgh, New York
333 Employees
Year Founded: 1874

What We Do

Driven with a passion to create a meaningful impact in the lives of those we serve and the communities we live in, the BHSN team is leading the way in the transformation of the healthcare experience. As a leader in behavioral health services, we are committed to strengthening individuals, families, and community life by bringing treatment, rehabilitation and support to our community. Using our integrated healthcare model and innovative approaches to service delivery, we provide our clients with an unparalleled experience. Our people are our difference. We are photographers, hikers, foodies, musicians, video game heroes, and every other type of individual. We embrace the unique talents and experiences each person brings to drive our mission of transforming care and enriching the lives of those around us. Since our humble beginnings as an orphanage in 1874, BHSN has evolved to include 24 human services programs and 300+ team members under the BHSN umbrella. In addition to full complement of mental health services, BHSN provides addiction recovery, care management, services to victims of domestic violence, housing, employment/education support, peer and youth/family services. Think you might be a good fit? Check out bhsn.org/careers to see all of our open positions!

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