Join our dynamic Engineering team as a Certification Support Services Specialist, where you'll play a key role in supporting product safety and compliance. In this position, you'll manage essential non-certification engineering projects-such as corrections, transfers, and file reinstatements-ensuring they are completed accurately and on time. You'll also be the go-to expert for administrative support in FLEX and client reporting, helping drive the success of certification-related initiatives.
This is a great opportunity for someone who thrives in a detail-oriented environment, enjoys working cross-functionally, and is passionate about contributing to product safety and quality.
RESPONSIBILITIES
What You'll Do
- Lead Project Execution: Manage the lifecycle of non-certification engineering projects, from scope analysis to completion.
- Support Certification Efforts: Assist engineers with certification-related tasks by handling administrative processes and preparing client reports.
- Be the Client Liaison: Communicate effectively with internal teams and clients to clarify project scope, resolve issues, and exceed expectations.
- Own the Process: Serve as the Project Handler of record, ensuring all documentation and systems are up to date.
- Drive Continuous Improvement: Apply process improvement techniques to enhance efficiency and service quality.
- Maintain Key Relationships: Manage special handling requirements and maintain strong client connections.
- Stay Tech-Savvy: Use tools like FLEX, ECM, Workbench, and MS Office to manage projects and documentation.
QUALIFICATIONS
What You Bring
- High School Diploma or equivalent, plus at least one year of relevant experience.
- Basic understanding of UL services, policies, and procedures.
- Strong organizational and communication skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Advanced English skills (reading, writing, and speaking).
- Willingness to learn new systems and tools.
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What the Team is Saying
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
