11 Paid Holidays
Up to 17 days PTO first year - start earning day one, 22 days off in year two
No work on Sundays - Facility Closed
Best in Class Benefits – Medical, Dental, Vision, wellness program and more!
401K Matching $1 to $1 up to 6% annually
Tuition reimbursement for ASE Certifications
State of the art equipment and facilities with consistent car count
A free AAA Membership and numerous employee discounts
Trusted Brand for over 120 years with 60 Million+ members in North America
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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.
Responsibilities:
Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle
Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location ,Receive parts and process returns
Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available
Answer phones when necessary
Assist with invoicing and processing payments when necessary
Other duties as assigned by manager
Note: May require travel to different locations on an as needed basis
Knowledge/Skills/Abilities
Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
Effective organization, interpersonal and negotiation skills
Ability to work scheduled hours as necessitated by business need
Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
Member service focus
Education & Experience/ Licenses & Certifications
High School diploma or equivalent certification (GED)
Two years’ experience in retail/sales/service industry required
Valid driver license and acceptable driving record
Work Environment/Physical Requirements
Ability to lift and or carry up to 40lbs
Sitting, standing, bending, kneeling, pushing, reaching, lifting
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#LI-JM1
Skills Required
- High School diploma or equivalent certification (GED)
- Two years' experience in retail/sales/service
- Valid driver license and acceptable driving record
- Ability to lift and or carry up to 40lbs
- Effective verbal and written communication skills in the language(s) required for the role
- Effective organization, interpersonal and negotiation skills
- Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
- Ability to work scheduled hours as necessitated by business need
What We Do
AAA. Always here for our Members, communities, and you. Welcome to AAA Northern California, Nevada & Utah. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry
