Responsible for Equipment* data related activities and related global support for C4C
* its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.
Support necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)
Support tasks related to preparation of site database and related web portal tasks
Interact with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities
Support global rollouts for implementations of various projects
Detailed Documentation of each activity and update the SharePoint and portal for communications to the users.
User trainings
Regular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.
Support data migrations as a part of any new C4C or SAP implementations which will have effect on the existing product data in C4C.
Functional / Technical Competencies
Preferred- Good knowledge of KSB global products and main part types.
Required- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)
Expertise in MS – Excel/ Macros
Bare minimum exposure to After Market business process
Data Analysis, tools and procedures
Behavioral Competencies
Collaboration & Teamwork
Customer oriented (Internal Sales and Service personnel)
Highly effective English Communication and time management skills
Customer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)
Qualification and experience
Graduate in Mechanical Engineering (preferred) or core engineering stream.
Or Bachelors in Computers with business domain knowledge
5-6 years of Experience (with exposure to Data related tasks)
Pump or allied industry
Top Skills
What We Do
ABOUT KSB
KSB is one of the world’s leading suppliers of pumps, valves and related systems.
KSB combines innovative technology and excellent service to provide intelligent solutions. This approach means that KSB employees are close to customers on all continents, providing them with pumps, valves and systems for almost all applications involving the transportation of liquids. A comprehensive range of services rounds off this customer-focused portfolio.
KSB has been growing continuously since it was founded in 1871. Today the Group has a presence on all continents with its own sales and marketing companies, manufacturing facilities and service operations. More than 15,600 employees generate annual consolidated sales revenue of two billion euros.
KSB WORLDWIDE
With production plants, sales offices and agents in more than 100 countries, KSB is close to its customers throughout the world. Direct contact with local KSB specialists makes it easier for companies to implement their projects quickly, flexibly and at a high level of quality.
KSB IN THE MEDIA
www.facebook.com/KSB.Company
www.twitter.com/KSBcompany
www.youtube.com/user/ksbcompany
https://www.instagram.com/ksbcompany/
FROM A SINGLE SOURCE: PUMPS AND VALVES, SERVICES AND SYSTEMS:
• Pumps and valves for industrial applications
• Comprehensive KSB services and original spare parts
• Pumps, valves and systems for building services
• Automation and drive solutions
• Pumps, valves and systems for renewable energy applications
• Slurry pumps for mining, suction dredgers and the oil sand industry
• Pumps, valves and systems for water applications
• Pumps, valves and systems for waste water applications
• Pumps, valves and systems for energy applications
