At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩
We’re looking for full-time or student part-time (30 hrs/week) Support Associates who can communicate fluently in French and English, both in writing and speaking.
You’ll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day.
- Assisting customers, courier partners, and venues across multiple countries via live chat and phone
- Helping ensure smooth and efficient delivery operations
- Working closely with the support team and other Wolt teams to continuously improve our service
You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.
You’re a great fit if you:
- Communicate clearly, warmly, and with a customer-first mindset
- Learn quickly, multitask with ease, and enjoy a fast-paced environment
- Availability and the right to work in Hungary
- You can work minimum 30 hours per week across different shift types (morning, evening, weekend) as required since we operate 24/7
- You have professional working proficiency in French and English
- Our starting salary for a 40-hour full-time position is 467,000 HUF gross per month, plus a shift and language allowance. The base hourly rate for students is 2,800 HUF.
- Medical insurance 🍎
- Wolt credits cashback benefit 💳
- Sports discounts 🚴
- Access to Wolt-wide training programs 📚
- Fruits, snacks and drinks at the office 🍩🥤
- A friendly, growth-oriented environment where your work truly matters 📈
We’d love to meet you!
Join us and be part of a team that’s shaping the future of support at Wolt! 💙
Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Skills Required
- Professional working proficiency in French and English (written and spoken)
- Right to work in Hungary / legal authorization to work
- Ability to work minimum 30 hours per week, including morning, evening, and weekend shifts
- Strong communication skills with a customer-first mindset
- Ability to learn quickly, multitask, and work in a fast-paced environment
- Previous customer service experience
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
Wolt Insights
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
