Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Job DescriptionRole: - Support Analyst
Job Description
· The ideal candidate must have skills and experience to support applications in Treasury as part of L1 team.
Key Responsibility
· Being a part of shift based Treasury production and environment team
· Monitoring of applications and EOD batches in Production
· Providing 1st level resolution to the users
· Incident resolution and release management
· SLA adherence and compliance to incident escalation
Desired Skill
· 3 to 5 years of experience in supporting Treasury domain based applications with banks
· Should have experience in monitoring and troubleshooting EoD batches
· Experience working in both Unix and windows environment is a must
· Should have experience in working SQL queries
· Experience in performing maintenance activities for applications
· Experience in Incident, Problem, and change and release management process
· Good understanding of the incident escalation process
· Should be flexible in working in various shifts and weekend shifts as well
· Experience in Murex application monitoring in Production is an added advantage
· Knowledge of Control-M, UNIX and Shell scripting is desired
· Knowledge in Murex Data Mart report troubleshooting is desired
· Experience in automating the manual effort will be added advantage
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- 3 to 5 years of experience in supporting Treasury domain based applications with banks
- Experience in monitoring and troubleshooting EoD batches
- Experience working in both Unix and Windows environment
- Experience in working SQL queries
- Experience in Incident, Problem, and change and release management process
- Good understanding of the incident escalation process
- Flexible in working in various shifts and weekend shifts
- Experience in Murex application monitoring in Production
- Knowledge of Control-M, UNIX and Shell scripting
- Knowledge in Murex Data Mart report troubleshooting
- Experience in automating the manual effort
Accion Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accion Labs and has not been reviewed or approved by Accion Labs.
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Healthcare Strength — Feedback suggests core medical, dental, and vision coverage is available, with some access to FSA/HSA and life insurance. Coverage is characterized as acceptable in multiple locations.
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Flexible Benefits — Feedback suggests some roles allow remote work or flexible hours. Flexibility appears to depend on team or client engagement, but is present in parts of the organization.
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Parental & Family Support — Feedback suggests maternity and paternity leave are highlighted in India. This indicates family-supportive elements in certain geographies.
Accion Labs Insights
What We Do
Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.
