POSITION SUMMARY:
This Analyst will work in a small team environment while processing and implementing new voicemail scripts for the Callmax website, using Goldwave audio editing software. Both new and existing account updates will be managed simultaneously, while communicating with teams internally and with our clients.
Over time, this role will expand to be the primary back-up for our script writing position: gathering leasing information from property managers and creating written voicemail scripts tailored to their community (creative writing skills not required!). A successful candidate will have excellent time management and organizational skills, and enjoy repetitive tasks.
RESPONSBILITIES/REQUIREMENTS:
Manage and track implementations/opportunities/cases through the Salesforce CRM.
Format and update personalized answering service and onHold music script files.
Able to juggle multiple responsibilities and projects with competing priorities and deadlines.
Excellent spoken and written communication skills, with strong typing skills.
Exceptional attention to detail, always striving for 100% accuracy.
Proficient in the Microsoft Office Suite; specifically Word and Outlook.
Flexible and focused self-starter with the ability to follow directives and work independently.
Other duties as assigned, including cross training to backup for other members of the team.
This position will work US Eastern Hours 9am-6pm and follow the US holiday schedule (keeping Day Light savings schedule in mind).
Benefits
Career growth opportunities in a diverse and supportive work environment.
Competitive Salary Package
Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
Hybrid Working Arrangement (2 days WFH)
HMO coverage with free dependent upon hire
Free 24/7 access to our office gyms (Ortigas and Makati)
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Plus additional benefits
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Skills Required
- Excellent spoken and written communication skills
- Strong typing skills
- Excellent time management and organizational skills
- Exceptional attention to detail and accuracy
- Proficiency with Microsoft Office Suite, especially Word and Outlook
- Ability to manage multiple responsibilities, projects, priorities, and deadlines
- Ability to work independently and follow directives
- Self-starter with flexibility and focus
- Ability to use GoldWave audio editing software
- Ability to manage cases and opportunities through Salesforce CRM
MRI Software Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MRI Software and has not been reviewed or approved by MRI Software.
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Retirement Support — A 401(k)/Roth plan with a strong company match stands out as a competitive element of the package. Match design is portrayed as generous relative to many tech peers.
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Parental & Family Support — Paid parental leave for birth and non-birth parents, compassionate leave, and lactation/travel support indicate robust family benefits. These offerings provide substantial support during major life events.
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Leave & Time Off Breadth — A minimum of four weeks PTO, company holidays, volunteer time, and Flexi Anydays reflect a broad time-off offering. Hybrid and flexible work options complement the time-off structure for work-life balance.
MRI Software Insights
What We Do
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge. For more information, please visit http://www.mrisoftware.com.
