Position summary:
As a Support Analyst Intern, you will join the Process Excellence team to support Stryker’s efforts in automation, analytics, and continuous improvement. In this role, you will contribute to key initiatives aimed at enhancing the infrastructure of finance services. You will assist in maintaining and improving our service platforms, learning how to apply agile development practices while keeping customer needs in focus. This internship offers hands-on experience with tools, software, and platform integrations, including diagnosing and troubleshooting basic technical issues. You will work closely with experienced team members to help ensure service quality, user satisfaction, and continuous improvement across business systems and applications.
What You Will DoSupport users by helping respond to basic issues through ticketing systems, email, chat, or phone, following service guidelines.
Assist with user account setup, system access, and basic configurations.
Help diagnose and document common software, system, and access-related problems.
Work with senior team members to escalate more complex issues when needed.
Collaborate with support engineers and business application teams to understand support processes.
Participate in testing and deployment activities for software updates and improvements.
Help monitor system alerts and report any potential issues to the team.
Contribute to identifying recurring problems and support improvement initiatives.
Assist with onboarding by helping new users with access setup and basic training on tools.
What you need:
Currently pursuing a degree in Information Systems, Computer Science, Industrial Engineering, Business Administration, or a related field.
Fluent in spoken and written English; additional languages are a plus.
Basic understanding of common business applications (such as ERP, CRM, or HR systems) and general IT concepts.
Poland Pay Ranges:
- Poland: 31,40 PLN hourly gross
If you’d like to learn more about the compensation associated with this opportunity, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Travel Percentage: 0%
Skills Required
- Currently pursuing a degree in Information Systems, Computer Science, Industrial Engineering, Business Administration, or a related field
- Fluent spoken and written English
- Basic understanding of common business applications such as ERP, CRM, or HR systems
- Basic understanding of general IT concepts
- Additional languages
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
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Retirement Support — A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
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Parental & Family Support — Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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