Responsible in managing a group of suppliers, from contract re-negotiation, stock order management and implement effective action plan to reach the best supplier performance. Ensure day to day supply planning process is following group standard guideline effectively to deliver great customer experience
- Carry out review and provide supplier service level (SSL) report to management team
- Manage suppliers service effectively to ensure supplier service level (SSL) is met according to company standard
- Ensure stock level are fully optimized by setting accurate MRP parameters, considering new products / no movers / slow movers / overstock / delisted products / temporary promotions
- To meet supplier delivery leadtime KPI set by the company
- Place and follow up orders according to Lyreco standard. Follow up to ensure goods are delivered on time and to meet backorder KPI threshold
- Able to analyze the root causes of backorder and carry out rectification action plan efficiently
- Book in and control supplier invoices, resolve discrepancies within the timeline set by the company
- Handle supplier litigation; work closely with sales and customer service team to plan and arrange supplier returns effectively
- Handle and improve the after sales repair and return process with suppliers in timely manner
- Any other reasonable adhoc tasks assigned to you from time to time
What We Do
The Lyreco Group is the European leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe.
A global workplace solutions company with 12,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services.
With our core values of excellence, passion respect, and agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.
To learn more about Lyreco – check out our website
