Supply Chain Systems Specialist

Job Title: Supply Chain Systems Specialist

Location: Columbus, OH

Hybrid Schedule: Onsite Tuesday-Thursday

Job Summary
The Systems Specialist reports into the Supply Chain organization and is responsible for supporting, optimizing, and governing Supply Chain technology solutions with a primary focus on Source-to-Pay (S2P) applications, including SAP Ariba and related platforms.

This role serves as a bridge between business stakeholders and technology teams, ensuring system capabilities align with business objectives, compliance requirements, and operational efficiency goals. This position requires an analytical mindset, understanding of procurement operations (including third party), a commitment to fostering a culture of continuous improvement, accountability, and transparency.
Essential Functions

• Serve as a functional subject matter expert for Supply Chain and S2P solutions, including SAP Ariba and related integrated applications.
• Provide day-to-day support for system users, troubleshoot issues, and coordinate resolution with internal IT teams and external vendors.
• Monitor system performance, identify opportunities for optimization, and recommend process improvements.
• Support application upgrades, releases, testing activities, and deployment efforts.
• Develop and maintain system documentation, training materials, and user guides.
• Provides guidance and recommendations to the Product Owner regarding system enhancements, issue resolution, and process improvements
• Participate in the testing, rollout, and documentation of new or upgraded supply chain applications; verify outputs, troubleshoot defects, and train end users
• Govern supplier, material, commodity, purchasing, and organizational master data within Supply Chain systems.
• Coordinate data flows between procurement, inventory, logistics, and supplier-relation systems to ensure timely and accurate reporting of purchase orders, inventory levels, and supplier scorecards
• Support digital transformation and automation efforts for all supply chain applications
• Respond promptly to system disruptions or user inquiries, ensuring minimal impact on supply chain operations
• Demonstrate a comprehensive understanding of procurement and supply chain solutions and stays up to date with industry trends and best practices
• Support continuous improvement initiatives that enhance reporting accuracy, usability, and accessibility
• Provide accurate and timely supply chain reporting required to support enterprise strategic planning, as well as execute on day-to-day operations
• Support internal and external audits by providing necessary data and performance documentation.
• Communicate user requirements, system issues, and enhancement requests to the IT team, ensuring alignment with enterprise architecture and data governance standards.
• Establish and maintain strong relationships with IT, Procurement, Warehouse, and Finance teams for knowledge sharing and continual system optimization.

Required Qualifications For Position

• Associate's Degree Business Analytics, Data Science, Supply Chain Management, Information Systems, or a related field.
• 1-3 years data analytics, performance management, or business intelligence roles, with a strong preference for Supply Chain domain exposure.
• Excellent communication, strong interpersonal and leadership skills.
• Knowledge and experience in procurement, category management, warehouse/inventory management, or related function
• Ability to identify challenges and propose creative solutions
• Familiarity with data governance principles, master data management, and system validation practices.
• Experience working with enterprise systems such as SAP, Ariba, Coupa, or similar tools.
• Drivers License

Preferred Additional Qualifications for Position

• Bachelor's Degree

Physical Demands

• Standing - Frequently
• Walking - Frequently
• Sitting - Frequently
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Rarely
• Grasping - Rarely
• Feeling - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Rarely
• Eye/Hand/Foot Coordination - Rarely

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [email protected] or 1-888-640-3320

Safety Statement
Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSource participates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law.

• E-Verify Poster (English and Spanish)
• Right to Work Poster (English and Spanish)

Salary Range*:

*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

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