Jobs at NiSource

Leads a team of data scientists and analytical professionals delivering data products, business intelligence, and actionable insights. Manages workflow, prioritizes analytics initiatives, mentors team members, improves data integrity and governance, and partners with stakeholders to advance enterprise data science capabilities. The role also drives process improvement, cross-functional collaboration, reporting, data visualization, and strategic decision-making while supporting technology alignment and organizational adoption of analytics.

Develops and supports business intelligence and analytics solutions, including data models, datasets, dashboards, reports, and integrated analytics. Partners with business and IT teams on data warehouse and data lake design, governance, data quality, technology performance, and analytics adoption. Uses SQL and Python to extract and shape data, automates dataset monitoring, and incorporates statistical or predictive capabilities into BI solutions.

Conducts confidential employee and ethics investigations, advises leaders on employee conduct, corrective action, progressive discipline, policy administration, and employment laws. Manages employee relations requests and case documentation, identifies trends, partners with Legal and HR Business Partners, improves procedures, and supports fair and consistent policy application. The role also requires occasional travel for onsite investigations and emergency response support when needed.

Collects and analyzes cyber, physical, geopolitical, and critical-infrastructure intelligence using the intelligence lifecycle. Produces tactical and strategic assessments, executive briefings, risk forecasts, travel briefings, and incident intelligence. Supports protective intelligence, travel security, investigations, crisis response, reporting automation, dashboards, metrics, and information sharing across cybersecurity and corporate security teams.

Leads a customer care team responsible for service quality, operational performance, employee development, scheduling, compliance, escalated issue resolution, and customer satisfaction. Coaches and evaluates customer service representatives, maintains performance documentation, supports training, manages union-related requirements and grievances, and ensures effective resource allocation. The role may require nights, weekends, holidays, standby coverage, and emergency response support.

Leads the development of customer-focused data and analytics solutions, including data models, reports, dashboards, and self-service tools. Partners with stakeholders and data product owners to improve data quality, governance, accessibility, and analytics adoption. Provides technical leadership, mentors team members, manages project deliverables, and supports scalable data products. Uses SQL, Python, visualization platforms, and other analytics tools to transform data and deliver actionable business insights.

Leads and develops a technical analytics team supporting customer solutions, marketing, digital channels, products, services, voice of the customer, and contact center operations. Manages analytics delivery, team capacity, governance, quality, technical standards, and stakeholder partnerships. Translates complex findings into actionable recommendations and ensures solutions are reliable, scalable, adopted, and aligned with business outcomes. Builds analytics capabilities, coaches talent, and drives continuous improvement across platforms, architecture, data quality, and technical roadmaps.

Leads data science initiatives by exploring and mining data, developing advanced AI, machine learning, and statistical models, and translating complex findings into strategic business actions. Presents insights to stakeholders and senior leaders, guides solutions from ideation through delivery, coaches less-experienced professionals, and collaborates with business clients to understand needs. The role is hybrid in Columbus, Ohio, with occasional emergency-response support potentially outside normal hours.

Leads IT business analysis for customer information system transformation initiatives. Defines and manages requirements, functional specifications, traceability, testing, UAT, defects, risks, dependencies, and project deliverables. Partners with business leaders, IT teams, vendors, and stakeholders across Agile and Waterfall environments. Reviews solution designs, coordinates workstreams, supports production readiness, and facilitates issue resolution for large-scale technology transformation programs.

Collect, analyze, and report cyber and physical threat intelligence using OSINT and threat platforms. Produce analytic products and executive briefings, support incident response and insider threat investigations, develop dashboards (Power BI/Azure Databricks), automate intelligence processes, and partner across security teams and external agencies to inform detection, hunting, and mitigation activities.

Finance FP&A intern supporting long-range financial planning, budget-to-actual analysis, operating expense forecasts, variance analysis, and monthly and quarterly management reporting. The intern will collaborate with finance managers, participate in professional development, and gain exposure to utility industry operations. This is a 12-week summer program for students entering their junior or senior year, based in Columbus, Ohio.