Chewy is seeking a highly motivated, goal-oriented, dedicated Supply Chain Program Manager to join our exciting and fast-paced Transportation team. The ideal candidate will have a passion for problem solving, an aptitude for driving cross-functional initiatives, and a focus on making data-driven decisions. This is a high-impact role that focuses on all aspects of outbound transportation routing from strategy to execution, finding ways to reduce transportation cost while improving transportation speed and reliability to our customers. You will have the opportunity to drive our programmatic roadmap working closely with operations, finance, procurement, and tech teams. This individual must be highly motivated, team focused, organized, and must possess solid analytical, problem-solving and interpersonal skills. Does this sound like you? If so, we would love to hear from you! Come run with the Pack!
What You'll Do:
- Own initiatives that drive outbound transportation routing strategy, execution, and monitoring for the entire Chewy network
- Identify opportunities for how to optimize the OB transportation network for both transcost and speed to customer, given warehouse and carrier constraints.
- Partner with tech and operations teams to improve our ability to execute changes, monitor performance, and fix issues to our transportation routing network.
- Drive outbound transportation financial budget planning processes, inputs, bridging, and cost savings opportunities
- Use data to perform analysis and identify defects; transform those insights into clear requirements and actions to drive transportation operations/programs enhancements, new features/tools, and organization change
- Develop and maintain metrics/dashboards to monitor performance of transportation initiatives and measure impact of enhancements/features
What You'll Need:
- BS/BA in Supply Chain, Logistics, Operations, Engineering, or equivalent
- 3+ years functional experience in performing analysis, creating business requirements documents, and inspiring change management roadmaps across a matrix organization
- 3+ years of program and/or project management experience
- Strong analytical skills including SQL, Tableau, and advanced Excel, including the ability to pull data, create dashboards, and derive insights from large data sets.
- Experience in an e-commerce environment, preferably in transportation, supply chain and/or operations
- Strong written, verbal, analytical and problem-solving skills
- Tenacity pursuing issues and strong sense of urgency to correct/improve
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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