Compensation Operations Manager

Reposted 2 Days Ago
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Boston, MA
Hybrid
Mid level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Compensation Operations Manager will oversee execution of compensation processes, maintain data integrity, manage systems, and ensure compliance with operational standards.
Summary Generated by Built In
We are hiring fantastic humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find yourself on a career path with other amazing humans, like yourself. You'll be immersed in an environment that appreciates all your contributions, respects your individuality, and supports your career aspirations. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Your Opportunity:
Chewy is seeking a Compensation Operations Manager to join our growing Total Rewards team. This role will provide core compensation operational support across cyclical compensation events (Year-End, Mid-Year), Workday system execution, and compensation data governance.
We're looking for a meticulous compensation professional who can operate at depth, implement with speed and accuracy, and earn trust through reliable partnerships and data integrity. The ideal candidate will serve as the bridge between Compensation design and HR Solutions, ensuring high-quality execution of compensation programs through systems, processes, and reporting.
What You'll Do:
  • Lead the end-to-end operational execution of key compensation processes, including annual merit, bonus, and equity cycles
  • Maintain and audit eligibility logic, load files, and reconciliation templates across Workday and other compensation tools
  • Support and complete testing and validation (UAT) of compensation cycles in partnership with the HR Solutions team
  • Build, update, and maintain documentation related to business rules and compensation eligibility
  • Serve as the functional SME on Workday Advanced Compensation configuration inputs, collaborating closely with internal HR partners
  • Own ongoing administration of MarketPay (survey refresh, job matching, annual migration)
  • Manage compensation tooling and documentation platforms such as ServiceNow offer workflows and SharePoint
  • Build and manage detailed project plans, calendars, and readiness deliverables for midyear and yearend compensation events
  • Coordinate training resources, tools, and communications for HR Business Partners and People Leaders
  • Partner with HR Solutions to ensure that SOX controls and data integrity standards are upheld
  • Own audit readiness and support compensation program compliance monitoring

What You'll Need:
  • Bachelor's degree in HR, Business, Finance, or related field
  • 4+ years of progressive experience in Compensation or Compensation Operations
  • Strong understanding of compensation fundamentals, with hands-on experience managing compensation data, processes, and systems
  • Functional knowledge of Workday (Advanced Comp) and related HCM platforms
  • Experience using compensation survey tools (MarketPay a plus)
  • Strong Excel skills (pivot tables, lookups, macros preferred)
  • Experience coordinating cross-functional projects and leading systems-related testing/UAT

#LI-Hybrid
#LI-SS4
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Top Skills

Excel
Marketpay
Servicenow
Sharepoint
Workday Advanced Compensation

What the Team is Saying

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The Company
HQ: Boston, MA
20,000 Employees
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Typical time on-site: 2 days a week
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