Supply Chain Planner

A fantastic opportunity exists to join an iconic brand and elevate your career at Starbucks Australia. There are multiple benefits to joining us; we currently have over 95 stores and are aiming for a store network of more than 100+ stores in the next two years. 

We often say that we aren’t in the coffee business serving people— we’re in the people business serving coffee. Our partners (employees) are the heart of our business, driving Our Mission forward: 

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup and one neighbourhood at a time.

As a Starbucks partner, you become part of something much bigger than just yourself. 

As a Supply Chain Planner, you will play a critical role in ensuring the right products are available in the right stores at the right time. Partnering with cross-functional teams and key supply chain stakeholders, you will translate business priorities, supply chain strategy and financial objectives into effective demand and inventory plans that optimise service levels, inventory investment and total cost to serve.

Working closely with Store Operations, Marketing, Finance, Property, Bunzl, Royal Foods and Starbucks Asia Pacific, you will drive planning excellence, support business growth and ensure a seamless supply experience across the network.

Key Responsibilities:

• Develop and manage demand plans across multiple product categories, including Food, Core Starbucks branded products, Limited Time Offers (LTOs) and Merchandise.
• Identify, analyse and consolidate product demand requirements to support accurate forecasting and supply planning.
• Assess supply constraints and potential gaps, balancing demand with available inventory and supply capacity.
• Manage fair-share product allocations to stores to support availability and minimise stock disruptions.
• Build and maintain strong working relationships with Bunzl and Royal Foods to ensure alignment on demand plans and inventory performance.
• Develop, maintain and continuously improve inventory policies to optimise stock holdings and service levels.
• Monitor inventory performance, including stock availability, shelf life and inventory health across key supply partners.
• Prepare insights, reporting and recommendations for Sales and Operations Planning (S&OP) forums and facilitate planning discussions.
• Drive continuous improvement initiatives, leveraging technology and process enhancements to improve planning effectiveness and efficiency.
• Produce and analyse supply chain performance reports, providing visibility of key metrics and improvement opportunities.
• Provide support and backup coverage for the Supply Chain Specialist as required.

Key measures of success:

• High forecast accuracy across Food, Starbucks branded products, LTOs and Merchandise.
• Reduced stock-outs and improved product availability across stores.
• Effective inventory management resulting in lower obsolete stock levels.
• Strong collaboration with internal and external stakeholders to deliver supply chain objectives.
• Improved planning processes, reporting and operational efficiency.

About You

You are an analytical and proactive supply chain professional with strong planning capabilities and a passion for delivering operational excellence. You thrive in a fast-paced environment, enjoy working with a broad range of stakeholders and can translate complex data into actionable insights that drive business performance. Strong communication, problem-solving and relationship-building skills will be key to your success in this role.

Skills & Experience

Required Experience:

• Minimum 3 years’ experience within a supply chain environment, including at least 18 months in a demand planning, inventory management, or supply planning role.
• Proven experience managing forecasts, inventory performance and supply planning activities in a fast-paced commercial environment.

Behavioural & Technical Skills

• Strong stakeholder management skills with the ability to collaborate effectively across multiple functions.
• Demonstrated ability to influence outcomes and drive alignment without direct authority.
• Excellent facilitation and presentation skills, with experience leading structured planning and review meetings.
• Strong communication skills, with the ability to translate complex data and insights into clear, actionable recommendations.
• Sound understanding of Sales & Operations Planning (S&OP) principles and processes.
• Advanced analytical capability, including strong Excel skills and experience working with large data sets.
• Continuous improvement mindset, with a focus on enhancing planning processes, systems and performance.

Competencies

• Exceptional attention to detail and commitment to accuracy.
• Agile, adaptable and quick to learn in a dynamic environment.
• Calm, balanced and composed when managing competing priorities and business challenges.
• Strong relationship-building skills, with the ability to establish trusted partnerships across commercial and operational teams.
• Collaborative and results-driven, with a focus on shared accountability and achieving business outcomes.
• Proactive problem solver who takes ownership and drives solutions through to execution.

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. We’ve based in Collingwood, with expansive end-of-trip facilities (all shower amenities soaps & towels included), concierge services with dry-cleaning and parcel collection provided, and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office, 2 from home.