Sr. Supply Chain Operations Manager, Canada

Reposted 12 Days Ago
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Toronto, ON, CAN
In-Office
127K-159K Annually
Senior level
Appliances • Manufacturing
The Role
Leads Canada supply chain operations for finished goods, spares, and accessories inventory. Responsibilities include supply and demand planning, inventory optimization, constraint mitigation, excess inventory reduction, forecasting, refurbishment demand capture, KPI dashboard reporting, and cross-functional coordination with sales, marketing, finance, warehouses, and headquarters. The role also drives customer service improvements, resolves operational issues, supports training, and provides leadership to achieve supply chain targets.
Summary Generated by Built In
About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

About the role

This role supports Canada supply chain operations. You will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs.

Key responsibilities include:

  • Lead the Supply Chain operations team in Canada - including Order processing, Logistics and planning 

  • Member of Canada Commercial leadership working closely to support commercial needs

  • Manage and optimize Logistics budget 

  • Support improvement projects in Supply Chain to drive cost optimization and Service improvements

  • Work closely with refurbishment team to ensure availability of B grade products 

  • Ensure availability of Spares and accessories 

  • Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales.

  • Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process

  • Drive excess inventory reduction initiatives to support inventory and working capital targets.

  • Manage the monthly demand planning cycle for spare parts and accessories.

  • Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends.

  • Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams.

  • Ensure demand for refurbishment operations is properly captured to support the production line.

  • Oversee the monthly supply planning and S & Op review process.

  • Drive customer service improvements by minimizing out of stocks.

  • Take initiative to resolve issues by developing and executing solutions.    

  • Publish dashboards of KPI’s to senior leadership.

  • Communicate clear priorities and required results. Provide consistent support and regular feedback.

  • Identify gaps in knowledge and driving appropriate training solutions

About you
  • Bachelor’s in supply chain, operations management, logistics or related field.

  • 8+ years of experience in a supply chain role in a consumer goods organization.

  • Proven experience analyzing and resolving inventory related issues.

  • Experience with SAP S4 and SAP IBP.

  • Advanced knowledge and proficiency in Microsoft Excel.

  • Strong working knowledge of supply chain processes and systems. 

  • Strong communication skills.

  • Solutions oriented; helps minimize impact and deliver results.

  • Ability to collaborate effectively with internal and external teams.

  • Ability to multi-task and manage conflicting priorities effectively.

  • Organized, with excellent follow-through capabilities.

  • Strong leadership skills with the ability to motivate a team to achieve results. 

  • Ability to thrive in a fast-paced environment.

Salary: $127,000 - $159,000 annually + bonus opportunity

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

  • Dyson Matching RSP contributions

  • Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)

  • Short-Term and Long-Term Disability

  • Employee Referral Program

  • Dyson Product Discounts

Lifestyle benefits:

  • Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time

  • Generous Maternity Leave Program

  • Employee Assistance Program

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at [email protected] for more information. Dyson is an Equal Opportunity Employer.

#LI-Onsite

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Skills Required

  • Bachelor's degree in supply chain, operations management, logistics, or a related field
  • 6+ years of experience in a supply chain role within a consumer goods organization
  • Experience analyzing and resolving inventory-related issues
  • Experience with SAP S4 and SAP IBP
  • Advanced knowledge and proficiency in Microsoft Excel
  • Strong working knowledge of supply chain processes and systems
  • Strong communication skills
  • Ability to collaborate effectively with internal and external teams
  • Ability to multitask and manage conflicting priorities effectively
  • Strong leadership skills with the ability to motivate a team to achieve results
  • Ability to thrive in a fast-paced environment
  • Solutions-oriented approach with the ability to minimize impact and deliver results
  • Strong organization and follow-through capabilities

Dyson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dyson and has not been reviewed or approved by Dyson.

  • Healthcare Strength Medical, dental, and vision offerings are broad, paired with company‑paid life and disability coverage, plus EAP, backup care, and wellness incentives. Employer‑funded healthcare dollars and premium‑discount or Lifestyle Spending Account options further enhance coverage value.
  • Retirement Support A 401(k) with a company match is consistently advertised on U.S. postings. This provides predictable retirement support across roles.
  • Wellbeing & Lifestyle Benefits Wellbeing programs, commuter benefits, and notable product discounts supplement core coverage. Wellness incentives and a Lifestyle Spending Account expand lifestyle support beyond medical plans.

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The Company
HQ: Singapore
13,356 Employees
Year Founded: 1993

What We Do

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas

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