CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Lead and mentor the Logistics Execution Analysts and Coordinators, driving continuous improvement in logistics processes.
- Collaborate with commercial teams to ensure the highest levels of customer service and satisfaction across the region.
- Analyze root causes of customer service failures, implementing cross-functional action plans to minimize risks and improve reliability.
- Oversee transporter performance, working with the Carrier Management team to monitor and enhance day-to-day service quality.
- Act as the logistics key point of contact for internal and external customers, providing essential support for seamless operations.
- Drive improvements in logistics execution, identifying and implementing strategies to optimize operations and reduce costs.
- Ensure effective communication and coordination with other departments to maintain operational excellence.
- Develop and track KPIs to measure logistics performance, making data-driven decisions for ongoing process improvements.
This is a senior leadership role with end-to-end accountability for logistics execution, directly impacting customer experience, financial performance, and strategic supply chain outcomes.
Purpose of the RoleTo lead a highly skilled logistics team and ensure the efficient, reliable, and cost-effective execution of logistics operations across the country. The role is responsible for delivering customer-centric service through optimized supply and collection of equipment, while continuously improving logistics processes and controlling cost-to-serve.
Key Responsibilities- Provide senior leadership to Logistics Execution Analysts and Coordinators, fostering a high-performance, continuous improvement culture.
- Own the balance between service level and logistics cost, including demand planning and distribution execution.
- Manage annual logistics budget, including quarterly reviews, monthly reconciliations, and efficiency initiatives.
- Lead root cause analysis of service failures and deploy cross-functional action plans to improve reliability and reduce risk.
- Oversee carrier performance in partnership with the Carrier Management team, ensuring high day-to-day service quality.
- Act as the primary logistics interface for internal and external stakeholders, ensuring seamless operational execution.
- Drive logistics execution optimization initiatives, improving efficiency, service levels, and cost performance.
- Define, monitor, and act on critical KPIs (DIFOT, CIFOT, NPS, truck fill rate, logistics cost, savings initiatives, decarbonization).
- Ensure strong collaboration with Planning, Operations, Sales, Finance, and Asset teams in a matrix environment.
- Team leadership: 11 total collaborators (3 direct reports).
- Geographical scope: Nationwide (single-country operation).
- Decision-making authority: Senior leadership role with autonomy to resolve complex operational challenges.
- Bachelor’s degree in Engineering, Business Administration, or a related field.
- Minimum 8 years of logistics experience within an industrial or complex supply chain environment.
- At least 5 years in people leadership roles.
- Fluent English (mandatory).
- MBA or postgraduate degree.
- Exposure to Artificial Intelligence or advanced analytics tools applied to business.
- Intermediate Spanish.
- Strong analytical and data-driven decision-making capability.
- Results-oriented, customer-focused mindset.
- Hands-on leadership with effective conflict management skills.
- Proven negotiation and influencing abilities across stakeholders.
- Solid financial and cost management acumen.
- Resilient, adaptable, and effective under pressure.
- Ability to manage multiple priorities in high-demand environments.
- Experience building and sustaining high-performance teams.
- Strong stakeholder management and collaboration in matrix organizations.
- Project management expertise.
- Senior leadership impact within a large-scale, national logistics operation.
- High visibility and strategic exposure across the supply chain organization.
- Opportunity to drive transformation, efficiency, and sustainable logistics initiatives within a global company.
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Bachelor's degree in Engineering, Business Administration, or a related field
- Minimum 8 years of logistics experience
- At least 5 years in people leadership roles
- Fluent English
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
