Supply Chain Manager

About us:
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.

And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.

Conventional home broadband doesn’t always work for them.

Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.

We take the complexity out of connectivity.

The opportunity:
We seek an experienced technology & telecommunications Supply Chain Manager to join our program team to deliver fully managed broadband internet access services in the later living sector at over 1600 locations over the next five years. We need a passionate, high-performing individual to ensure our current and future vital suppliers consistently deliver, adhere to contracted terms and minimise costs. 

The supplier portfolio includes site installation of structured cabling & active network equipment, network equipment manufacturers, hardware distributors and carriers. The successful candidate will need to be comfortable working in a matrix organisation to ensure the supply chain for the program operates consistently and delivers on time, to budget and the required specification.

Your passion for providing excellent supplier relationship development and your strong interpersonal and leadership skills will help us ensure that we are consistently delivering exceptional services for our customers and, especially, their end users.

As a critical part of our program, you will be working with stakeholders across our program management, delivery, purchasing, connectivity, logistics, legal and finance teams to act as a single point of ownership for the program supply chain.

Key areas of focus:
Joining our program team and working in partnership with the broader Wifinity team, you will be responsible for the performance of all the direct suppliers for the program.

• Continuously look for ways to improve the supply chain performance of the program

• Take ownership of all orders and scopes of work to ensure they meet contractual, specification and financial requirements 

• Ensure overall contractual compliance and supplier performance 

• Maintain resiliency in the supply chain, identifying and appointing new suppliers when required, working in partnership with procurement, purchasing and legal functions 

• Produce forecasts and order requirements working with the program, finance and logistics teams 

• Maintain all supply chain risk registers and mitigation

• Maintain an ethos of partnership and continuous improvement through weekly & monthly operational reviews. Quarterly business reviews and annual strategic reviews 

• Support the wider Procurement team on the delivery of savings through Cost Avoidance, Cost Reduction, and Cash Generation

• Deputy of leadership to the Head of Procurement, supporting the wider team where required.

• Provide comprehensive reporting updates on the status of key projects, supply chain risk and more on an agreed frequency.

Working as part of our team 

• Support our matrix organisation ethos by working in partnership with all functions.

• Work with the program to ensure suppliers' responsibilities are carried out on time and in line with program requirements. 

• Use your knowledge of the global technology supply chain to identify areas of success and improvement. 

• Understand and engage the program management process, acting as the liaison between Wifinity and the supply base where required. 

• Understand and engage in program site design and delivery processes, and take accountability for reviewing the supplier's responsibilities to ensure the best possible outcome for the customer. 

• Track and manage contractual renewals. 

• Manage software license optimisation & compliance. 

Quality Driven 

• Identify and assess supply chain performance & quality to exceed customer expectations. 

• Build sustainable relationships and trust with suppliers through open and interactive communication. 
   

About you:
You will be a hungry, energetic individual with a real passion for delivering excellence and enthusiasm to be part of an evolving Procurement team. You value creating solid relationships and can engage with people from all levels. You put the customer at the heart of everything you do and enjoy working as a team to deliver excellent outcomes. 

We are looking for someone who: 

• Has strong leadership skills and can engage individuals across all levels of an organisation 

• Has strong written and verbal communication skills and can analyse and present complicated scenarios, information and data in a clear and concise way 

• Is detail-oriented and able to analyse information and data coming from different sources 

• Can work independently and as part of a matrix team in a fast-paced environment 

• A people person with the ability to enjoy others company and build relationships with people at all levels 

Your experience 

• Experience in managing installation providers, network equipment manufacturers, distributors and network carriers 

• An understanding of supply chain and relationship management best practices 

• Proven record of producing forecasts and managing order cycles 

• Understanding budget and P&L reporting

• Experience in stakeholder management, including attending service reviews 

We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check.

At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment). We are committed to treating candidates and employees with courtesy, dignity and respect.

This advert can be available in other formats (upon request) for those who require it, please contact [email protected] for assistance.