The Role
Manage day-to-day account supply chain operations, monitor carrier and supplier performance, resolve operational issues, lead and develop staff, drive continuous improvement, manage budgets and KPIs, and coordinate project plans and customer communications to ensure contractual service delivery.
Summary Generated by Built In
Position Summary:
The Supply Chain Manager 2 is responsible to provide tactical direction and leadership to ensure customer requirements are met. Responsible for day-to-day execution of all account activities. Monitors carrier performance to optimize value delivered to the customer. Quickly resolve any operations issues to eliminate production loss or transportation service failures & communicate with customer.
Schedule: Monday - Friday 8am - 5pm (20% Travel)
Major Responsibilities:
• Responsible for all parts control and/or load control center activities. Often requires daily analysis of customer transportation needs. Responsible to monitor the carrier and / or supplier bases to ensure customer demand is being met in a timely manner. Develop action plans to address issues affecting supply chain network.
• Seek internal operating efficiencies through process / system improvements. Reduced cycle time and/or cost of operations. Identify new business opportunities, work with SAE to expand service offerings. Identify and deploy continuous improvement (AC/FC).
• Conduct performance review, corrective action, and goal setting for team of salaried and hourly employees. Provide career development, mentoring, and promotional opportunities to direct reports to create future leaders. Deploy and maintain staffing and development strategies. PCM, CDP, succession planning of all positions.
• Responsible for the formalization of comprehensive project plans, clarifying timelines, milestones, goals and ownership. Intervene when necessary to resolve issues between project managers, operations, functional teams and customers. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Understand how customer, supplier and vendor fleets work together and affect overall supply chain performance. Recommend vendors and suppliers necessary to deploy logistics solution. Create and foster a relationship with the customer's logistics manager to facilitate operational stability. Manage the clients' expectations regarding our team's satisfactory performance & service execution. Work closely with customer's leadership and project team during scope development and option analysis phase.
• Review operating metrics and fix out-of-tolerance results. Communicating all progress on a set cadence with customer and up through Penske covering KPI’s and continuous improvement initiatives. Thoroughly review account budget for accuracy and report inconsistencies and analysis. Identify issues and resolve with leadership. Continually evaluate account to assess whether deliverable will meet customer's needs at the contractual rates.
• Other Projects as assigned
Qualifications:
• High School Diploma or equivalent required
• Bachelor's degree preferred with a concentration in Business Administration, Supply Chain Management or equivalent
• 3 years of functional experience in multiple supply chain service lines (transportation, warehousing, LLP, etc) required
• 2 years of supervisory or equivalent experience
• Experience with root cause analysis preferred
• Must be able to identify interim solutions or containment action plans that have overall network implications
• Strategic direction of location, aligning local customer expectations with Statement of Work.
• Must be able to ensure succession planning of key positions, deployment of staffing model and developing future leaders.
• Ability to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy
• Excellent interpersonal and communication skills
• Working knowledge of financial management (P&L experience preferred).
• Strong problem solving skills.
• Strong analytical and presentation skills, written/oral communication and organizational skills required.
• Must have a strong understanding of operations and supporting technology, especially web based applications
• Must have a successful track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Skills Required
- High School diploma or equivalent
- Bachelor's degree in Business Administration or Supply Chain Management
- 3 years functional experience in transportation, warehousing, LLP or multiple supply chain service lines
- 2 years supervisory or equivalent experience
- Experience with root cause analysis
- Ability to identify interim solutions and containment action plans with network impact
- Succession planning and deployment of staffing models
- Ability to manage multiple projects with urgency and accuracy
- Excellent interpersonal and communication skills
- Working knowledge of financial management
- P&L experience
- Strong problem solving, analytical, presentation and organizational skills
- Strong understanding of operations and supporting technology, especially web-based applications
- Proven track record building stakeholder/customer relationships that drive satisfaction
- Willingness to travel as necessary (20% expected)
- Must complete employment application, background investigation and drug screening
- Ability to occasionally lift/move up to 25 lbs
Penske Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.
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Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
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Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.
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The Company
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
