Supply Chain Data & Automation Analyst

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Hiring Remotely in Penang, Daerah Timor Laut, Penang, MYS
In-Office or Remote
Robotics
Serve Robotics develops advanced, AI-powered, sidewalk delivery robots that make delivery sustainable and economical
The Role

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

The Supply Chain Data & Automation Analyst helps the supply chain run smoother, faster, and more efficiently. This role’s primary focus is driving data management workflows and performing data analysis. This position will automate data flows, connect internal systems with various logistics partners, calculate metrics like average shipping times, and identify operational bottlenecks.

JOB DUTIES

  • Leverage AI tools and frameworks to build faster, create scalable API connections, and manage the data architecture that keeps our supply chain running.

  • Design, build, and maintain automated pipelines to retrieve and route data across various internal and external databases and tools.

  • Perform hands-on data analysis (e.g., tracking average shipping times, inventory flows) and build automated spreadsheets or dashboards for stakeholders.

  • Develop and manage API-based workflows to ensure seamless communication between our core business platforms and external logistics partners.

  • Implement error handling, alerting, etc. to ensure data workflows run consistently and accurately.

EXPERIENCE, QUALIFICATIONS, & SKILLS

Required Experience, Qualifications, and Skills

  • 3-10 years of hands-on experience in data analysis, data engineering, workflow automation, or similar technical roles.

  • Strong general knowledge of data structuring, data management, and automating spreadsheet workflows.

  • Proficiency in Python, JavaScript, and SQL.

  • Proficiency in modern AI-driven development including AI coding tools (e.g., Claude Code, GitHub Copilot, Codex), Model Context Protocol (MCP), configuration of Skills, sub-agents, etc. and familiarity with popular AI orchestration frameworks such as Langgraph, OpenAI API/SDK, Gemini API/SDK, etc.

Preferred Experience, Qualifications, and Skills

  • Google Cloud Platform (GCP): Specifically Cloud Run, BigQuery, and other supporting services.

  • Google Workspace / G Suite: Specifically Google Sheets and Google Apps Script.

  • NetSuite: Specifically working with the NetSuite API.

  • Supply Chain Tech Experience: Applying these data and technology skills specifically within supply chain, logistics, or e-commerce operations.

Serve Robotics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Serve Robotics and has not been reviewed or approved by Serve Robotics.

  • Equity Value & Accessibility Equity is positioned as a meaningful part of total compensation through company equity incentive plans and active stock‑based awards. Filings and investor materials indicate broad use of options/RSUs consistent with growth‑stage tech compensation.
  • Healthcare Strength Core medical, dental, and vision coverage is provided alongside life and AD&D plus short‑ and long‑term disability insurance. Flexible spending accounts are also available to support healthcare needs.
  • Leave & Time Off Breadth Vacation and paid holidays are included as standard components of the package. Disclosures reference flexible or paid time off frameworks that can vary by department.

Serve Robotics Insights

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The Company
HQ: Los Angeles, CA
402 Employees
Year Founded: 2021

What We Do

Serve Robotics (NASDAQ:SERV) develops advanced, AI-powered, low-emissions sidewalk delivery robots that endeavor to make delivery sustainable and economical. Spun off from Uber in 2021 as an independent company, Serve has completed tens of thousands of deliveries for enterprise partners such as Uber Eats and 7-Eleven. The company has scalable multi-year contracts, including a signed agreement to deploy up to 2,000 delivery robots on the Uber Eats platform across multiple U.S. markets.

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