Supply and Demand Specialist

Arcera is a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.

As a Demand & Supply Specialist, you will support the day-to-day coordination of supply chain activities, ensuring timely material availability, accurate documentation, and smooth collaboration with suppliers and internal teams. You will play a key role in maintaining operational flow and compliance with company procedures and regulatory standards. You will be reporting to the ESO - META Senior Manager.

Your Responsibilities:

Operational Coordination:

• Plan and purchase materials (HAWA, BULK, FERT, ROH, PACK) and maintain SAP master data.
• Release purchase orders and ensure product availability in free condition.
• Collaborate with demand planning, purchasing, quality, and warehouse teams to support supply continuity.
• Coordinate packaging changes and product launches with internal departments.
• Organize sample shipments across the supply network.
• Monitor incoming goods and report weekly supply status.
• Track OTIF (On-Time In-Full) performance and report deviations.

Invoice & Cost Support:

• Process and assign invoices via Coupa.
• Maintain awareness of transportation, customs, and related supply costs.

Deviation & Risk Support:

• Support investigations of supply-related deviations in collaboration with Quality (TrackWise).
• Assist in preparing documentation for stockpiling approvals and supplier service requests.
• Participate in quarterly safety stock reviews and support volume allocation discussions

Team Collaboration

• Provide backup support to other Demand & Supply Specialists when needed.
• Share knowledge and collaborate with colleagues across the Ops Centre team.

Compliance & Documentation:

• Ensure procurement and supply documentation is accurate and compliant with SOPs and Delegated Authorities.
• Support external audit CAPA coordination and follow-up.
• Execute additional tasks or projects as assigned by the Line Manager.

Qualification and Experience:

• Bachelor’s degree in supply chain management, Business Administration, Pharmacy, or a related field.
• Minimum 3 years of experience in purchasing, demand planning, or supply coordination—preferably in a pharmaceutical or manufacturing environment.
• Strong proficiency in MS Office, especially Excel (pivot tables, VLOOKUP, reporting).
• Very good command of English, both written and spoken, for effective communication with global teams and suppliers.
• Working knowledge of SAP or similar ERP systems is preferred.
• Familiarity with procurement tools (e.g., Coupa) and basic understanding of supply chain KPIs is a plus.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!