About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Code: 2024PEOP-395
Job Responsibilities
- Maintain accurate and up-to-date data across internal systems, including attendance records, employee information, and payroll inputs.
- Coordinate workforce supply (labor, coordinators, and helpers) in line with operational requirements and demand fluctuations.
- Support and conduct internal investigations related to employee misconduct, including theft and policy violations.
- Act as a point of contact for employee inquiries, resolving HR and administrative issues in a timely and professional manner.
- Manage and execute onboarding processes to ensure smooth integration of new hires into operations.
- Coordinate and oversee employee transportation logistics across multiple hubs.
- Monitor and evaluate the performance of coordinators and helpers, ensuring alignment with operational KPIs and standards.
- Track and ensure timely payroll processing and transfers for vendors, in accordance with agreed service level agreements (SLAs).
- Ensure compliance with hiring SLAs to meet staffing requirements across hubs.
Job Qualifications
- 4–6 years of experience in operations, HR coordination, workforce management, or a related field.
- Strong communication skills, both verbal and written
- Effective problem-solving abilities with attention to detail
- Conflict management and resolution skills
- Negotiation and stakeholder management capabilities
Experience:
Core Competencies / Soft Skills:
Skills Required
- 4-6 years of experience in operations, HR coordination, workforce management, or a related field
What We Do
Established in 2017, Bosta is a pioneering tech-driven logistics company providing next-day delivery and fast transfer services to e-commerce businesses across Egypt, Saudi Arabia, and the UAE. By leveraging cutting-edge technology and streamlining operations, we are committed to disrupting the logistics industry. Our all-in-one delivery solutions blend innovation with expert knowledge, enabling us to meet the evolving needs of businesses and empower them to grow in a fast-paced market.
