- Lead and develop SQEs to deliver consistent quality outcomes
- Set priorities, allocate workload, and ensure execution discipline
- Build capability in problem-solving and supplier engagement
- Own supplier quality KPIs (PPM, defects, yield)
- Drive structured supplier performance reviews
- Lead escalation management for critical suppliers
- Implement supplier quality improvement plans
- Reduce variation through process control and standardisation
- Drive supplier corrective action effectiveness
- Ensure adherence to quality systems and audit readiness
- Support internal and external audits
- Maintain supplier qualification and approval standards
- Degree in Engineering, Manufacturing, or related discipline
- 5–10 years in quality/supplier quality roles
- Experience managing teams and supplier relationships
- People leadership and coaching
- Supplier performance management
- Advanced root cause & quality tools (8D, FMEA, SPC)
- Stakeholder management (cross-functional)
- Data-driven decision making
Skills Required
- Degree in Engineering, Manufacturing, or related discipline
- 5-10 years in quality/supplier quality roles
- Experience managing teams and supplier relationships
- People leadership and coaching
- Supplier performance management
- Advanced root cause & quality tools (8D, FMEA, SPC)
- Stakeholder management (cross-functional)
- Data-driven decision making
What We Do
Coates Group is a growing global technology and digital merchandising solutions provider creating immersive experiences for some of the world's leading brands and their customers. We are focused on creating dynamic, personalised and engaging experiences powered by our range of digital hardware and proprietary content management system. If you’ve ordered in-store or in the Drive-Thru at McDonald’s somewhere in the world, chances are you’ve interacted with our digital solutions! We work across 50+ global markets with our headquarters located in Sydney, Australia and other offices in Japan, India, China, the Middle East, Canada, Europe and the United States. Our people who we proudly call our “Crew” are at the heart of everything that we do. So, it is our commitment to empower and develop the people that set us apart. This is done by implementing new policies that our people care about like an annual market competitive bonus program, opportunities for growth and prioritisation for learning and development that includes kick-starting our new wellbeing program called Thrive. The cornerstone of Thrive is our flexible work approach, including a suite of flexible work options because we are believers that you should never miss an important life or work moment. Thrive also equips our crew with wellness tools and dedicated time to prioritise our health with Yoga and Meditation programs as well as a Global Wellness Day off to enjoy and recharge plus a Give Back Day for the opportunity to make an impact on the community. Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). We are one global crew with diverse perspectives that make us stronger. We are curious, charismatic and authentic. And together, we make our purpose become a reality, to create immersive brand experiences for everyone
