Jobs at Coates Group

Manages client relationships as the primary point of contact, coordinating internal teams and project delivery to meet client requirements, timelines, scope, and budgets. Handles communications, escalations, account planning, performance monitoring, and recordkeeping. Identifies upselling, cross-selling, and new business opportunities to grow revenue and strengthen accounts while maintaining client satisfaction.

Lead the design and evolution of an enterprise AWS data platform supporting analytics, reporting, operational decisions, and future AI initiatives. Build reliable batch and near-real-time pipelines, establish data architecture and governance standards, implement infrastructure as code and CI/CD, and develop governed data products. Provide hands-on technical leadership, architectural direction, mentoring, and cross-functional collaboration while balancing scalability, performance, reliability, security, and cost.

Leads the strategic direction, performance, and long-term growth of major client accounts. Serves as a senior client advisor, aligns campaign and delivery teams, manages scope and resources, resolves risks, develops account managers, oversees reporting, and identifies partnership expansion opportunities. The role balances client needs, team capacity, operational execution, and commercial objectives while supporting sustainable account success.

Lead execution of global international transportation strategy, manage relationships with freight forwarders and suppliers, oversee booking, documentation, customs clearance, cargo loading and vessel bookings, implement standardized shipment tracking and documentation, and align and lead the logistics team to meet goals efficiently.

Manage end-to-end technical project delivery, liaise with clients and teams, handle risk management, and improve project processes, while using tools like Jira and Confluence.

Develop and maintain statistically driven and consensus-based demand forecasts for North America across project-based hardware deployments and recurring SaaS. Support monthly S&OP, drive process and tool improvements, analyze forecast performance, build dashboards, and collaborate with Sales, Finance, Supply Chain, and Customer Success to optimize inventory and align revenue and capacity planning.

The Program Manager will lead programs to ensure timely delivery aligned with client expectations, utilizing data for operational improvements and building stakeholder relationships.

Remotely lead end-to-end delivery of multi-site signage, shopfitting and retail fit-out projects. Coordinate install crews, subcontractors and suppliers; build and manage schedules, budgets, site access, milestones, safety, quality and compliance. Serve as central client contact, resolve issues, and manage data and stakeholders to deliver multiple simultaneous sites. 12-18 month fixed-term contract.

Coordinates global marketing projects, workflows, events, merchandise, internal communications, social content scheduling, website updates, brand initiatives, competitor research, product information, content taxonomy, showroom management, and industry trend research. The role supports marketing operations and brand positioning while collaborating with internal teams and regional marketing leaders.

Manage daily office operations including front-of-house, meeting coordination, vendor and budget management, event planning, executive administrative support, HR administrative assistance, and process improvements to maintain an organized, efficient workplace.

The Technical Project Manager ensures the end-to-end delivery of technical projects, manages client expectations, coordinates internal teams, addresses risks, and implements process improvements.

Lead and enable multiple engineering squads to deliver reliable, maintainable enterprise-scale web applications. Provide technical leadership, enforce engineering standards, manage technical debt, ensure platform operability and quality-by-design, develop engineers and partners (onshore/offshore), and remove blockers to improve delivery flow in partnership with Product, Delivery, and QA.

Develop and maintain statistically driven and consensus-based demand forecasts across North America, integrating sales pipeline, rollout schedules, and seasonality. Own S&OP support, improve planning tools and processes, analyze forecast performance, build dashboards, and collaborate cross-functionally with Sales, Finance, Supply Chain, and Customer Success to optimize inventory and revenue predictability.

Operate and improve cloud and deployment infrastructure within a DevOps culture: manage large-scale AWS environments and Linux IoT fleets, implement CI/CD, containerization (Docker), IaC (CloudFormation), monitoring (SumoLogic, CloudWatch), automate tasks with Bash/Python, mentor juniors, and support deployments across dev/uat/prod environments.

The Solution Architect is responsible for the end-to-end design of solutions, ensuring alignment with technology strategy and governance standards while engaging with stakeholders and guiding engineering teams throughout the delivery lifecycle.

The Senior Director, Engineering & Quality leads the execution of engineering outcomes for product development, focusing on architecture, quality strategies, operational performance, and risk management while mentoring cross-functional teams.