Supplier Quality Engineer

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. 

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards. 

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries. 

Reporting to the Operations Quality Manager, the Supplier Quality Assurance Engineer will directly manage external suppliers to resolve quality issues and to improve supplier quality.  The Supplier Quality Engineer will be responsible for maintaining and improving supplier performance, analyze non-conformances, conduct supplier audits, and issue and participate in supplier corrective actions

Quality Management System

•Create and manage an improvement strategy for the United States.

•Measures and drives supplier performance on quality and delivery.

•Drives communication with supplier to improve process capability of supplied products.

•Conducts supplier quality systems audits.

•Fully understands, interprets, and audits to ISO 9001:2008.

•Works with supplier on process evaluation and continuous improvement.

•Leads team with purchasing, Engineering, Plants, and Supplier on root cause analysis for quality issues.

•Assists supplier with first article submissions.

•Reviews FMEAs, Control Plans and other supplier documentation for adequacy.

•Support Supplier Qualification and problem resolution.

•Additional duties as assigned.

•Degree in Engineering or related technical field.

•Must have considerable experience in technical roles preferably in a large multi-location business.

•Knowledge and understanding of QMS Processes and ISO 9001.

•Demonstrated experience in quality management tools, such as: Control Plans, Kaizen, 5S, Statistical Analysis, Root Cause analysis tools, Corrective Action Systems, FMEA, IPPAP and Cause and Effect Diagrams preferred.

•Ability to make good judgments and recommendations by effectively sourcing and analyzing critical information

•Demonstrated experience in data visualization in Microsoft Excel and/or other data visualization tools such as Power BI.

•Effective written, verbal and presentation skills.

•Demonstrated ability to persistently pursue and achieve results. Uses data / analytics to proactively monitor and review plans to hit or exceed targets and drives continuous improvement..

•Knowledgeable and demonstrated experience in understanding of technically complex problems.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity. 

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits, while helping engineer a better future. 

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We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

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