Supplier Ops Specialist

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

 

The Role

Netflix is one of the world's leading entertainment services, with 270 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. About the Opportunity: As Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth. We are looking for a Supplier Data professional to support our Global Supplier Onboarding function. Our Supplier Operations team performs the end-to-end process of supplier record data management from onboarding to offboarding on a global scale. The team assesses for fraudulent activity and ensures accuracy of supplier record data to drive Procure to Pay (P2P) excellence, data analysis, and compliance activities. This position will be based in our Manila office and will be a part of our global Supplier Management Operations team. This position will interact with global teams and suppliers. The ideal candidate will be very detail-oriented, able to analyze and process large volumes of data with high accuracy, have excellent communication skills, capable of multitasking, and have a strong understanding of the P2P process.  Responsibilities: The Supplier Operations Data Specialist is responsible for the day-to-day supplier activities including:

• Process high transaction volume in multiple languages and currencies
• Manage the onboarding of new supplier records globally
• Review and verify global supplier record information for accuracy (i.e. banking information, tax treatment, contact information)
• Review supplier tax documentation (i.e. W-8, W-9, residency certificates) to determine appropriate tax classifications on a global scale
• Provide clear communication and resolution to our suppliers for invalid or missing information
• Partner closely with the AP invoice processing and payment teams for any supplier record details needed for accurate disbursements 
• Review, analyze, and respond to internal and external supplier inquiries  for  supplier data change requests
• Assess and prevent fraud as it relates to supplier set up and change requests, escalating to regional team members and management as necessary
• Ability to identify process gaps and improvement opportunities across the supplier onboarding process
• Partner closely with regional team members to support changes to process workflows and supplier data
• Support audit tasks  for tax/finance teams as assigned
• Perform other duties and ad hoc tasks to support new initiatives and contribute to the organization’s goals

Skills Required:

• Able to work with high volume of transactions in a fast-paced environment 
• Able to maintain a high level of accuracy in preparing and entering financial information
• Customer Service oriented person who focuses on quality communication and attention to detail
• Excellent English written and verbal communication skills
• Highly motivated with the ability to work independently 
• Forward looking thinker who can articulate the need for and contribute to process improvements ideas 
• Works with a sense of urgency and sensitivity to last-minute highly critical business requests
• Uses good judgment and knows when to make a decision and when to escalate
• Exercises strong problem solving skills
• Exemplifies the Netflix Culture
• Understanding of SOX compliance rules and guidelines

Education & Experience:

• Accounting or Finance background
• 5+ years of relevant experience in AP, P2P, supplier data management 
• Proficient in Excel and ERP systems (Workday experience is a plus) 
• Experience validating and reviewing supplier data records
• Experience evaluating global tax, compliance, and regulatory supplier record information is a plus 
• Experience at a Global company 
• Degree in relevant field of study a plus
• Experience with a ticketing tool or system a plus

 

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.