Supervisor

Posted 19 Days Ago
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Aberdeen, City of Aberdeen, Scotland
In-Office
30K-30K
Mid level
Retail
The Role
The Supervisor manages team workloads, ensures completion of tasks, drives sales through excellent service, and maintains high standards in customer experience and visual merchandising.
Summary Generated by Built In
Company Description

Cruise is recognised as one of the UK's leading luxury retailers with a fantastic reputation for iconic international designer collections, directional street-led fashions and premium denim brands. Established in Edinburgh in 1981, Cruise has grown from it's first store selling cutting-edge designer menswear, to a collection of highly successful and influential designer stores specialising in high end fashion products for men, women and children. As part of Frasers Group, a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, Cruise, USC, Frasers, and GAME.

    Job Description

    The Role:

    • Support with daily workload and delegation to team
    • Supervise work, check completion and deliver to expectation set by line manager
    • Understand all process and procedures and set the example for others
    • Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
    • Support with maintaining store environment and housekeeping standards
    • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
    • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
    • Understand KPI targets and expectations to achieve results
    • Demonstrate commercial awareness and adopt right product, place and time compliance
    • Strong brand and trend awareness
    • Support senior management to coach the team

    Qualifications

    The Requirements

    • Experience of leading a team within a retail environment 
    • Knowledge of and passion for luxury brands
    • Ability to drive sales through excellent service
    • Understanding of visual presentation and how to impact sales floor commercially
    • Ability to motivate a team with effective communication

    Additional Information

    The Rewards

    • Basic Salary £30,222 per annum
    • Weekly/Monthly & Quarterly Commercial Bonuses
    • Stocktake Bonuses
    • Commission led bonuses across a wide range of products
    • Monthly Group Rewards and Recognition
    • Long Service awards
    • We offer a wide range of Development Courses with National Qualifications
    • 28 Days Holiday
    • 50% Instore Uniform Discount
    • Discounted Gym membership
    • Group Wide 20% Discount across all Frasers Group brands

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    The Company
    HQ: London
    14,279 Employees
    Year Founded: 1982

    What We Do

    Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

    We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

    We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

    We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

    We’re not sitting back – there’s no room for hesitation.

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