Jobs at Frasers Group

Leads digital optimization across onsite search, visual merchandising, personalization, and customer journeys. Develops product discoverability roadmaps, manages search and merchandising vendors, oversees experimentation and trade reporting, and uses analytics to identify and prioritize improvements. The role also manages and mentors the optimization team, coordinates cross-functional initiatives, and translates customer and performance data into actionable strategies across Frasers Group brands.

Supervise the ladieswear department in a luxury fashion store, leading Sales Advisors and supporting store performance. Responsibilities include driving sales and KPIs, coaching and developing team members, managing stock and audits, maintaining visual standards, controlling wages, overseeing daily operations, and delivering excellent customer experiences. The role also involves collaborating with store leadership, head office, brands, and other stakeholders to achieve commercial and operational objectives.

Supports property accounting teams by completing month-end processes, maintaining property databases, analyzing prepayments and accruals against budgets, identifying errors, preparing accounting reports, and conducting ad hoc analysis. The role also supports multiple departments, collaborates with external consultants on system improvements, and processes monthly property costs. Candidates need 1–2 years of finance experience, balance sheet reconciliation skills, part-qualified professional credentials, and intermediate Excel proficiency.

Supervise a luxury fashion retail team, supporting store performance, sales targets, customer experience, staff development, stock control, audits, visual standards, and daily operational efficiency. The role involves coaching Sales Advisors, analyzing KPIs, managing wage and stock controls, implementing commercial plans, resolving operational challenges, and representing premium fashion brands professionally.

Supports credit risk reporting and analysis by maintaining metrics, producing governance reporting, updating Power BI dashboards, reconciling data, investigating anomalies, and supporting controls and continuous improvement. The role also involves preparing governance materials, tracking actions, gathering information from stakeholders, and communicating analytical findings to non-technical audiences.

Lead CRM strategy and execution across European Sports Direct markets. Responsibilities include managing email calendars, customer segmentation, omnichannel journeys, automated lifecycle workflows, campaign optimization, deliverability, audience activation, and CRM value measurement. The role also involves line-managing a CRM Assistant, analyzing campaign performance, ensuring GDPR and PECR compliance, collaborating with agencies and cross-functional teams, and improving customer engagement, retention, and loyalty.

Provides administrative support for the utilities department by coordinating with energy suppliers, Distribution Network Operators, ECOES, internal teams, and contractors. Responsibilities include managing communications, maintaining records and databases, organizing documentation, scheduling project appointments, supporting internal projects, and handling ad hoc tasks. The role requires strong organization, attention to detail, multitasking, communication, and proficiency with Excel.

Manage weekly and monthly ROI and NI payrolls for more than 2,000 employees. Responsibilities include verifying hours, processing payroll accurately and compliantly, calculating statutory payments, maintaining employee records, handling starters and leavers, coordinating with HR and store managers, and responding to payroll queries. The role requires strong knowledge of payroll, tax, and employment regulations, attention to detail, numeracy, organization, and deadline management.

Legal Counsel will advise on commercial contracts, supplier and partnership agreements, marketing compliance, e-commerce, intellectual property, disputes, customer complaints, licensing, M&A transactions, and regulatory matters. The role manages external counsel, supports senior lawyers, supervises junior team members, and works closely with business functions across the Group. This is a fully onsite position at the Shirebrook headquarters.

Supervise a luxury fashion retail team, supporting store performance, sales targets, KPIs, customer experience, stock control, audits, visual standards, and operational efficiency. Lead, coach, and develop Sales Advisors; support commercial planning, product training, wage controls, stakeholder relationships, and resolution of operational challenges while ensuring company policies and brand standards are followed.

Supervise a luxury fashion retail team, supporting store performance, sales targets, KPI achievement, stock control, visual standards, and daily operations. Lead, coach, and develop Sales Advisors; deliver training and product knowledge; analyze performance data; manage audits, wage controls, customer satisfaction, and operational efficiency. Build relationships with internal and external stakeholders while representing the brand professionally and resolving customer and operational challenges.

Supervise a luxury fashion retail team, drive store sales and KPIs, support commercial planning, coach Sales Advisors, oversee daily operations, manage stock and audits, maintain visual standards, and ensure customer satisfaction and policy compliance.

Supervise a luxury fashion retail team, driving sales performance, KPIs, customer experience, staff development, stock control, merchandising standards, and daily operational efficiency. Support the Store Manager with commercial planning, team coaching, training, wage controls, audits, loss prevention, and resolving operational challenges while representing premium fashion brands professionally.

Lead retail store fit-out, refurbishment, and renovation projects from planning through handover. Responsibilities include design and space planning, drawings and visualizations, permits, scheduling, budgeting, procurement, contractor and vendor coordination, site inspections, quality control, stakeholder communication, reporting, and post-project evaluation. The role requires managing multiple projects, negotiating costs, maintaining project records, and traveling to project sites when required.

Leads gym membership sales, retention, and commercial performance. Coaches colleagues, manages sales processes and KPIs, drives lead generation, builds local partnerships, improves member engagement, and supports club operations, compliance, facilities, and service standards. Works with the General Manager to increase membership growth, revenue, customer satisfaction, and long-term loyalty.

Leads the group's performance marketing strategy across paid search, affiliate, social media, SEO, and app marketing. Manages acquisition strategy, budgets, bidding, forecasts, analytics, channel performance, and omnichannel integration. Oversees partner relationships and leads a high-performing marketing team while driving profitable growth, customer engagement, and continuous innovation.

Leads Frasers Group’s consumer PR, social media, and influencer strategy across its global brand portfolio. Oversees integrated campaigns, earned media, creator partnerships, cultural opportunities, budgets, measurement, agencies, and a high-performing team. The role connects communications activity with brand positioning, audience growth, commercial performance, and key trading moments while advising senior stakeholders and maintaining cultural relevance across media, fashion, sports, entertainment, and retail.

Executes daily digital trading across EU websites, managing campaigns, promotions, content updates, product information, and trading strategies. Analyzes sales, customer behavior, competitors, and performance reports to improve conversion, revenue, and commercial KPIs. Coordinates campaign critical paths, supports SEO and seasonal content, resolves product-content issues, and communicates trading priorities to marketing and optimization teams. Also provides objectives and development support for Trading Assistants.

Leads CRM activation across brands and European markets, owning campaign planning, activation, optimization, segmentation, personalization, lifecycle journeys, deliverability, testing, reporting, and performance improvement. Manages and coaches a CRM team, partners with marketing, data, technology, and platform teams, supports CRM platform migration, and develops strategies to improve engagement, retention, purchase frequency, acquisition, and customer lifetime value.

Maintain clean, safe, and welcoming gym and office environments. Responsibilities include cleaning facilities, organizing supplies and equipment, monitoring inventory, ordering supplies, reporting maintenance and health and safety issues, and supporting colleagues and clients. The role requires reliability, attention to detail, organization, good communication, basic computer literacy, and flexibility. Full training is provided, with opportunities for career progression.