Jobs at Frasers Group

Supports the digital personalization roadmap by analyzing user behavior, developing recommendation strategies, managing personalization tools, and running A/B tests. The role monitors customer journeys, segments users, identifies optimization opportunities, collaborates with CRM and marketing teams, and evaluates third-party tools to improve engagement, conversion, and digital performance across retail websites.

Supports the ecommerce personalization roadmap by analyzing customer behavior, identifying optimization opportunities, managing third-party tools, creating recommendation strategies, and implementing personalized content. Builds and evaluates A/B tests, monitors site performance and customer journeys, segments users, tracks competitors, and collaborates with CRM and marketing teams to improve engagement, conversion, and digital KPIs.

Partners with senior leaders and AI enablement teams to support an AI-enabled operating model. Responsibilities include organisation design, role evolution, workforce planning, capability mapping, learning and leadership development, change management, employee engagement, and sustainable AI adoption.

The Management Accountant will support the property and wider accounts teams by completing month-end processes, maintaining property databases, analyzing prepayments and accruals, identifying errors, and preparing reports. The role also includes project analysis, cross-departmental support, system improvement initiatives, and processing monthly property costs. It is a full-time onsite position at the Shirebrook headquarters.

Serve as senior strategic HR partner to executive and senior leadership teams in a regulated financial-services environment. Lead people strategy, organisational design, restructures, complex employee-relations cases, employment-law guidance, workforce analytics, and executive reporting. Act as deputy to the People & Culture Director, advise board-level stakeholders, support transformation initiatives including TUPE and M&A, and manage a Junior People Business Partner.

Leads the development and adoption of AI agents, automation solutions, and AI-enabled workflows across the business. Responsibilities include identifying automation opportunities, designing and deploying integrated AI applications, transforming business processes, leading technical teams, establishing governance and testing standards, and ensuring responsible AI use, security, auditability, and continuous improvement.

Executes website trading, campaigns, promotions, content updates, and product prioritization to improve conversion, engagement, revenue, and commercial KPIs. Analyzes trading performance, customer behavior, and competitor activity using reporting and analytics tools, provides actionable recommendations, coordinates campaign critical paths, supports SEO content, and resolves product-content issues. Also contributes to digital strategy and supports the development of Digital Activation Assistants.

Supports the Homeware commercial team by managing product lifecycles, monitoring stock and sales performance, maintaining product catalogues, assisting with product launches, updating budgets, and managing relationships with homeware brands. The role uses Excel and large datasets to identify commercial opportunities, optimize ranges, and contribute to sales and profit targets across stores and online platforms.

The CRM Executive will develop and optimise multi-market CRM campaigns across Europe. Responsibilities include managing email calendars, customer segmentation, omnichannel journey orchestration, automated lifecycle workflows, campaign performance analysis, audience activation, deliverability, CRM data strategy, and regulatory compliance. The role collaborates with marketing teams, content specialists, agencies, and a CRM Assistant to improve engagement, retention, loyalty, and commercial results.

Leads club membership sales, retention, and commercial performance. Coaches colleagues, manages KPIs, drives lead generation and revenue, builds local partnerships, improves member engagement, supports marketing initiatives, and assists with club operations, compliance, facilities, and service standards.

Supports the digital personalisation roadmap by analysing user behaviour, developing recommendation strategies, managing personalisation tools, and running A/B tests. The role monitors customer journeys, segments users, identifies optimisation opportunities, tracks competitor activity, and collaborates with CRM and marketing teams to improve engagement, conversion, and digital KPIs.

Manages digital optimisation across onsite search, visual merchandising, personalisation, experimentation, and customer journeys. Develops product discoverability strategies, analyses customer and performance data, manages search and merchandising vendors, oversees reporting, and prioritises roadmap improvements. Leads cross-functional initiatives, partners with CDP and experimentation teams, and mentors the optimisation team to improve ecommerce performance across multiple retail brands.

Supports day-to-day SEO management and optimization for a Frasers Group website. Responsibilities include improving rankings, optimizing site architecture and content, conducting technical SEO audits, identifying performance opportunities using SEO tools, reporting metrics, and assisting with link-building and backlink audits.

Analyzes fraud and financial crime performance for a virtual credit card, producing AML and fraud reporting, monitoring losses and alerts, optimizing rules and thresholds, and supporting regulatory and card-scheme compliance. The role conducts transaction analytics, validates new fraud solutions, investigates incidents, manages control enhancements, and partners with Product, IT, Operations, Compliance, and payment schemes to improve fraud controls and support safe product launch and ongoing performance.

Supports data-driven onsite search, visual merchandising, personalization, and digital experience optimization across web and app channels. Analyzes A/B tests, customer behavior, and performance insights; recommends improvements, maintains optimization playbooks, contributes to the digital roadmap, supports trade events, and develops weekly reporting to improve customer experience and digital KPIs.

Leads gym membership sales, retention, and commercial performance. Coaches colleagues, manages sales KPIs, drives lead generation, builds local partnerships, improves member engagement, and supports club operations, compliance, facilities, and service standards. Works with the General Manager to achieve growth, profitability, and exceptional member experiences.

Supports data-driven onsite search, visual merchandising, personalization, and digital experience optimization across brands. Responsibilities include configuring search and merchandising tools, analyzing A/B tests, identifying customer journey pain points, contributing to the digital roadmap, maintaining optimization playbooks, coordinating cross-functional trade initiatives, and producing weekly performance reporting. The role requires a commercial and analytical mindset, knowledge of web analytics, and interest in customer behavior and digital experiences.

Partner with senior leaders and AI enablement teams to support an AI-enabled operating model. Responsibilities include organization design, role evolution, workforce planning, capability mapping, learning and leadership development, and change management to drive engagement and sustainable AI adoption. The role requires an experienced People Business Partner with transformation expertise, commercial judgment, and CIPD qualification or equivalent experience.

Supports vulnerability management across enterprise, cloud, and retail environments by conducting assessments, analyzing and prioritizing findings, coordinating penetration testing, and tracking remediation. Collaborates with engineering, infrastructure, risk, and operational teams to reduce attack surface. Reports vulnerability status, supports incident response, improves scanning coverage and processes, and applies MITRE ATT&CK and CVSS to assess exploitability and business impact.

Supports the Finance team by maintaining financial forecasts, producing reports, analyzing store performance and large datasets, writing SQL queries, and developing financial automation tools. The role provides insights for business decisions, identifies trends, and collaborates with financial and non-financial stakeholders globally. Advanced Excel, financial expertise, SQL, relational database experience, accounting software familiarity, and strong communication and problem-solving skills are required.