Supervisor

Posted 2 Days Ago
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Halifax, NS, CAN
In-Office
Junior
Real Estate • Transportation
The Role
Supervise daily parking operations at Victoria General, including staff scheduling, site inspections, equipment troubleshooting, policy enforcement, cash-handling compliance, inventory, training, and employee coaching. Support client relations, performance reviews, staffing changes, and disciplinary actions. Verify time records using ADP, attend operations meetings, and maintain operational standards. The role requires regular weekday work, additional hours, and rotating paid after-hours and weekend callbacks.
Summary Generated by Built In

Join Our Team at Indigo Park – Where Talent Meets Opportunity!

At Indigo Park, we’re passionate about developing future leaders and supporting professional growth every step of the way. If you're ambitious, driven, and eager to learn, we’d love to welcome you to our team.

Position: Supervisor
Location: Victoria General

What Would You Be Doing?

Operations

  • Take ownership and leadership of the overall parking operations for the Victoria General site, while abiding by the standards and norms of Indigo.
  • Oversee the daily operations of all aspects of the parking lots.
  • Manage team schedules and on-site operations for all parking staff.( Assist field staff during peak periods)
  • Patrol and inspect the parking area daily to verify that all equipment functions properly, that cars circulate without problems, and that there is a sufficient quantity of supplies necessary to the proper functioning of the parking lot.
  • Complete minor equipment repairs as required, minimizing any downtime to parking operations.
  • Enforce parking policies, direct staff to issue warnings/ tickets when necessary.
  • Actively identify and address any inefficiencies in the parking operation.
  • Provide direction and coaching to location staff.
  • Assign work and direct activities for location staff.

Administration

  • Verify all employee time punches by using the ADP portal
  • Attend Operations meetings
  • Ensure that all operational policies/procedures are being followed at your location
  • Ensure that all money handling procedures are properly documented in Operations Manuals, and are followed by cashiers and attendants
  • Ensure that all cashiers/attendants and valets are properly stocked for inventory
  • Assist Area Manager with client relations
  • Assist Area Manager with field staff performance reviews
  • Train new staff on-site

Human Resources

  • Take certain disciplinary measures with field staff (with involvement by Area Manager)
  • Replace field staff in case of illness or other
  • Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff

What Are We Looking For?

  • Minimum of 2 years of experience being in a supervisor, or leadership role.
  • Administrative background with experience using Microsoft Office is an asset.
  • Strong communication and interpersonal skills, both written and verbal.
  • Ability to work indoors or outdoors when required.
  • Ability to troubleshoot minor equipment repairs when needed
  • Reliable transportation

What we offer

  • The Supervisor /VG Site Lead will have a regular schedule of 7 AM to 4 PM Monday through Friday.
  • Paid lunch
  • Additional hours are required as operations dictate.
  • Participation in the after-hours and weekend callbacks program (which is paid) is required on a rotating schedule.
  • Benefits program

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. #IPC1

Skills Required

  • Minimum 2 years of experience in a supervisory or leadership role
  • Strong written and verbal communication skills
  • Strong interpersonal skills
  • Ability to work indoors or outdoors when required
  • Ability to troubleshoot minor equipment repairs
  • Reliable transportation
  • Administrative background and Microsoft Office experience
  • Availability for a regular Monday-to-Friday schedule from 7 AM to 4 PM
  • Availability for additional hours as operations dictate
  • Participation in rotating after-hours and weekend callbacks
Am I A Good Fit?
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The Company
1,400 Employees
Year Founded: 1988

What We Do

Indigo Park Canada operates and manages commercial and residential parking facilities across Canada, with on-street and off-street operations. It delivers parking and mobility solutions for property owners and businesses, serving locations such as airports, universities, hospitals, condominiums, malls and other facilities. The company combines customized parking management with technology and related services, including access and revenue-control equipment, license-plate recognition and electric-vehicle charging infrastructure.

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