Monday - Friday. 0700H-1530H
POSITION OVERVIEW:
Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing regulatory requirements and company policies and procedures
ESSENTIAL FUNCTIONS
Foster a safe working environment
Working with internal stakeholders
Provide overall direction and support to internal stakeholders, including but not limited to selection, development, assigning daily tasks, performance management, mentoring, cross-training and other supervisory activities.
Plan and communicate daily loads to ensure freight is picked-up and delivered on time and damage-free
Communicate with contractors/drivers and account managers, to ensure the customer and company’s needs are met
Plan daily manpower needs to ensure customer’s freight is delivered and picked-up timely and damage free
Communicate with dispatch at various service centres and with freight handlers to coordinate the movement of trailers and freight
Communicate with other departments within FXF as required
Coordinate the distribution of inbound, outbound and hub loads to achieve cut time compliance.
Monitor and ensure MBGs are delivered on time
Dispatch deliveries and pick-ups to ensure they are completed on time
Communicate with service centres throughout the line haul process to ensure freight remains in cycle
Monitor and analyze all opportunities to cut costs and improve efficiencies
Perform administrative functions such as printing delivery receipts, manifest shipments freight billing, tracing shipments, etc.
Report line haul activity including percentage of trailer cube, trailer weights, delay times, etc.
Monitor actual performance data and gather information for reporting
Identify freight moving at incorrect weight and classification
Ensure all OS&D exceptions are identified and processed properly
Assist other internal stakeholders as required
Conduct daily pre-shift meetings with reporting teams
Implement company policies
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
DISCLAIMER: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Post-Secondary diploma or two (2) years of directly related work experience
Bilingual (English/French) preferred; required in Quebec
Three (3) years of work experience in warehouse/dock/transportation
Previous leadership experience
Thorough knowledge of LTL industry, DOT rules and regulations
Ability to perform and/or learn to perform freight handler duties
Valid forklift certificate
Load planning and dispatching knowledge
Excellent interpersonal skills, as well as, strong ability to coach, persuade, collaborate, and partner with all levels within the organization
Professional verbal, reading and written communication skills
Strong time management, organizational, analytical and problem-solving skills, including excellent attention to detail
Ability to manage competing and changing priorities
Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, Sharepoint and Outlook)
Ability/willingness to learn new applications, software, systems, and equipment as required
Self-motivated to learn new skills
WORKING CONDITIONS
Hours may vary due to operational need
Flexibility and adaptability to working environment
Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
FFC FedEx Freight Canada
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
Chez FedEx, notre valeur « Prendre soin les uns des autres » se reflète dans notre engagement à être un employeur inclusif, qui représente la diversité de nos clients et des communautés que nous servons. Nous favorisons des lieux de travail respectueux, sûrs et inclusifs où chacun est apprécié pour sa contribution unique. Les candidatures de tous les candidats qualifiés sont les bienvenues. Nous encourageons les femmes, les personnes handicapées, les Autochtones et les personnes issues de communautés culturellement diverses et 2SLGBTQ+ à postuler. Veuillez nous informer si vous avez besoin d'aménagements particuliers pendant le processus de recrutement et de sélection. Nous travaillerons avec vous pour répondre à vos besoins.
Skills Required
- Post-secondary diploma or two years of directly related work experience
- Three years of experience in warehouse, dock, or transportation operations
- Previous leadership experience
- Thorough knowledge of the LTL industry and DOT rules and regulations
- Ability to perform or learn freight handler duties
- Valid forklift certificate
- Knowledge of load planning and dispatching
- Bilingual English and French; required in Quebec
- Excellent interpersonal, coaching, persuasion, collaboration, and communication skills
- Strong time management, organizational, analytical, problem-solving, and attention-to-detail skills
- Ability to manage competing and changing priorities
- Intermediate knowledge of Microsoft Office, including Word, Excel, PowerPoint, Teams, SharePoint, and Outlook
- Ability and willingness to learn new applications, software, systems, and equipment
- Self-motivated willingness to learn new skills
FedEx Freight, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx Freight, Inc. and has not been reviewed or approved by FedEx Freight, Inc..
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Healthcare Strength — Health insurance options—including medical, dental, and vision—are broad and considered a core strength, particularly for full-time employees. Some locations also offer supportive resources such as employee assistance and mental-health support that complement the core coverage.
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Retirement Support — The 401(k) plan with employer match is described as strong, and certain legacy retirement arrangements remain for eligible employees. These elements provide solid long-term savings support.
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Leave & Time Off Breadth — Paid time off spanning vacation, sick leave, and holidays—along with paid parental leave—is included in the standard package. This signals solid coverage breadth for time away from work.
FedEx Freight, Inc. Insights
What We Do
FedEx Freight operates FedEx’s less-than-truckload (LTL) freight transportation business across North America. Its services include Priority, Economy, and Direct shipping, while subsidiary FedEx Custom Critical provides expedited, time- and temperature-specific freight solutions. The company uses a large vehicle fleet, extensive service-center network, operational efficiency, data-driven technology, and dedicated personnel to deliver freight safely, securely, and reliably across the United States, Canada, Mexico, and nearby territories.
