Supervisor - Supply Chain Operations

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Headquarters, AZ, USA
Hybrid
Artificial Intelligence • Big Data • eCommerce • Information Technology • Machine Learning • Retail • Analytics
Best Buy's purpose is to enrich lives through technology. We do that by leveraging our tech expertise and human touch.
The Role

Supervisor - Supply Chain Operations

Are you forward-thinking and always looking to establish better systems and processes?

As a supervisor you will oversee all supply chain operations involving 3PL partners, web carriers, and distribution center appointment scheduling to ensure maximum efficiency and effectiveness. You’ll act as the central point of communication for supply chain activities, including transportation and DC coordination while also supporting projects and initiatives that drive organizational transformation and team development.

In this role, the successful candidate is needed to be in the greater Vancouver, BC area, where we practice a remote first working model, leveraging in person interactions for strategic, collaborative, and social purposes.

Make a difference on our Supply Chain Operations team as a supervisor!

What you’ll do:

  • Leads and develops the team by setting priorities, managing performance, and implementing process improvements to drive results. Conducts regular coaching and performance reviews while providing ongoing guidance and development opportunities for all associates.
  • Manage and maintain communication across supply chain operations to ensure service levels are met for contract agreements, customers, CSG, and stores. Oversee key functions including appointment scheduling, inventory and warehouse operations, vendor onboarding, customer escalations, and backorder management.
  • Coordinate and communicate project and holiday planning activities across internal teams, DCs, and 3PL partners to ensure delivery, replenishment, and fulfillment objectives are achieved.
  • Oversee holiday operations planning, including capacity monitoring, forecasting trailer requirements, scheduling logistics, resolving escalations, and managing last-minute operational changes.
  • Maintain and update performance metrics and review internal processes for continuous improvement

What we’re looking for:

  • Diploma in Supply Chain, Logistics, Transportation Management
  • General Logistics experience (3-5 yrs)
  • Ability to Supervise 3-5 people (2+ yrs)
  • Proficient in Microsoft Office Suite (Work, Excel, Powerpoint)
  • Excellent communication and leadership skills

Why you’ll love it here:

  • Remote-first work environment
  • Employee discounts on awesome tech from day one
  • Flexible health benefits and wellness program
  • TFSA and RRSP programs
  • 100% matched company pension plan
  • Training programs to build new and transferable skills

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process.  We encourage you to apply if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized Compensation Range

$70,000.00 - $79,000.00

This job is eligible for a company performance bonus in addition to the compensation range above.

Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.


Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

This posting is for a vacancy.

Best Buy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Best Buy and has not been reviewed or approved by Best Buy.

  • Healthcare Strength Health coverage includes medical, dental, vision, life/AD&D, disability, mental health resources, FSAs, and specialized programs like virtual physical therapy, second opinions, and an LGBTQIA+ health platform. Wellness initiatives and counseling access broaden the overall support.
  • Leave & Time Off Breadth Paid time off includes holidays, floating holidays, bereavement, and paid volunteer time, with a Well-being Sabbatical offering extended time away. Parental leave and caregiver pay further extend time-off flexibility alongside adoption and childcare supports.
  • Strong & Reliable Incentives Quarterly performance bonuses and an annual recognition bonus provide additional earnings opportunities for eligible full-time employees and many part-timers working sufficient hours. A tiered pay structure links progression to role certification, location, and performance metrics.

Best Buy Insights

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The Company
HQ: Minneapolis, MN
85,000 Employees
Year Founded: 1966

What We Do

At Best Buy, millions of customers rely on us to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, we contribute to solving the ever-changing technological challenges of both our customers and our fellow employees. We are a collaborative, agile team that empowers its people by encouraging diversity of thought and passion while providing strong leadership and mentorship. We enrich lives through technology by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and over 100,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.

Why Work With Us

Millions of customers rely on Best Buy to deliver the technology they need to learn, work, and stay connected. As a member of the Digital, Analytics & Technology team, you will contribute to solving the ever-changing technological challenges of both our customers and your peers. Work with a collaborative team that empowers its people.

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