Supervisor Retail Implementation

Posted 13 Days Ago
Be an Early Applicant
Carlisle, PA
5-7 Years Experience
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Responsible for leading reset activities and bridging the gap between 3rd party resource teams and Brand leadership in the retail industry. Provides guidance and leadership to support teams, ensures proper execution of merchandising strategies, and oversees performance of field merchandising teams. Travels extensively to lead reset work and provides expertise and accountability for assigned projects. Acts as the key leadership link between 3rd party teams and retail in support of reset activity.
Summary Generated by Built In

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Assortment Services (5139770)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Responsible and accountable party for leading reset activity and bridging the gap between 3rd party resource teams and Brand leadership. Supports and delivers against merchandising strategies and implementation expectations within assigned regions at Retail. Provides guidance and leadership to an assigned group of support teams (3rd party) to ensure the proper execution of Shelf Merchandising strategies and Assortment Services support through defined reset processes. Over-sees performance and provide specific direction to field merchandising teams towards the delivery of quality total store resets and completion of Category Cycle resets within assigned regions. Performs effective planning, coordination, and communications of assigned projects to effectively execute center store on-shelf merchandising plans. Responsible for leading store reset processes and making decisions in the moment that are in the best interest of the organization, our customers, and the outcomes of the project. Travels extensively to lead reset work across the ADUSA organization to provide expertise and accountability for reset work assigned (Day & Over-night work). Guide, influence and lead merchandising teams (up to 30 + external team members) accountable for delivering quality store resets, maintaining ""best in class"" completion rates of assigned projects, and providing retail support through direct supervision and talent development. Serve as the key leadership link between 3rd party teams and retail in support of reset activity within assigned regions. Primary point of contact for store leadership.
Essential job functions:

  • Provides leadership, guidance and accountability for a team of In-store Execution team members (3rd party) towards the delivery of on-shelf project work and Category Cycle Reviews
  • Provide leadership and guidance to an assigned working team (3rd party) to ensure the effective execution of total store resets/ re-new projects, new stores, capital projects, etc.
  • Provides recommendations and performance guidance to 3rd party teams to improve associate retention and performance.
  • Serve as the point person for total store resets/ renew projects. Accountability for meeting timelines and desired outcomes by leveraging best practices and using subject matter expertise.
  • Collaborate with Retail Managers, Shelf Merchandising support and Construction Project Managers, to coordinate and implement new store and remodel shelf merchandising / renew projects. (Includes preplanning, scheduling, and oversight to minimize the impact to retail operations)
  • Maintain productive relationships with Retail Operations and all functional business areas in relation to new stores and remodels, providing feedback appropriately to improve retail execution.
  • Monitor reset team performance through store visits, communication with retail operators, status reports and compliance audits.
  • Communicate scheduling details and general project recap information to local retail leadership and vested corporate support teams.
  • Escalate issues found when executing plan-o-grams to Assortment Services as needed. Serve as a liaison between Retail and the corporate office in support of all Assortment Service's needs.
  • Coordinate and implement special projects as assigned by leadership / Brand.
  • Responsible for the development, talent planning and performance management of associates and assigned team.
  • Additional job duties may be assigned as needed to meet the needs of the business and support our values.


??????? Qualifications:

  • High School Diploma or equivalent combination of education and related work experience.
  • Minimum of 5 years of combined experience in assortment / shelf merchandising, store resets, Retail Operations, and directing/leading others.
  • Must have a valid U.S driver's license and reliable transportation.
  • This position requires extensive travel (up to 95%) with overnight stays and regular night and/or weekend work.
  • Must have the ability to lift up-to 60 lbs. in support of assigned reset activity.
  • Proficient in Outlook, Word, Excel.


Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.
Job Requisition: 391548_external_USA-PA-Carlisle

The Company
HQ: Chicago, IL
10,000 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.

As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that a diverse workplace fosters creativity, accelerates innovation, and helps us create an even better product. At PDL, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
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