Supervisor Residential Direct Sales

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Kingwood, TX
Hybrid
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Let’s build the future – together.
The Role
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
Supervise, coach, and motivate a team of residential door to door Account Executives to meet or exceed product sales, customer growth and revenue targets. Advance the success of Account Executives through effective recruitment, selection, skills training and continuous coaching and development. Adherence to company policies, processes, tool usage and turf deployment strategy, ensuring Account Executives are selling with the highest level of professionalism and integrity. Maintain effective cross functional working relationships. Ensure punctual, regular, and consistent attendance of direct reports.
Responsibilities
  • Effectively provide leads to Account Executives in accordance with Direct Sales Deployment strategy.
  • Work one-on-one with each of your Account Executive to set goals and to ensure accuracy and the integrity of reporting.
  • Demonstrate and enhance the sales process and customer experience through side-by-side field coaching and sales huddles.
  • Provide Account Executives with current promotional and competitive information on Altice USA products and services as well as those of all competitors in the marketplace.
  • Develop direct reports to consistently achieve their Data, Mobile and Revenue targets.
  • Clearly communicate and enforce adherence to all Company and Sales department policies, procedures, business rules.
  • Enhances and promotes a sales culture built on continuous coaching and development. (Leveraging 1-on-1 goal setting meetings, sales huddles, and field coaching)
  • Ensure your team has and understands the tools required to be successful.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Attend and participate in company sponsored training to enhance the skills needed to perform duties.
  • Other duties and responsibilities as assigned.

Qualifications
  • 3+ years of field experience selling telecommunication products and services
  • Consistent achievement of individual and team sales targets
  • Core competencies include teamwork, integrity, flexibility, stress tolerance, and desire to achieve excellence
  • Strong communication skills and the ability to coach to a consultative sale process
  • Ability to work in in a rapidly changing, dynamic and fast paced environment
  • PC literate with good understanding of Excel, Word, Power Point or similar programs as well as CRM applications

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Houston

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The Company
HQ: Long Island City, NY
9,000 Employees
Year Founded: 1973

What We Do

We Make a Difference Because We Are the Difference!

At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers

We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.

From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Let’s build the future – together.

Why Work With Us

Optimum is a family of brands covering the telecommunications, news, media and advertising spaces. There is overlap across all of our businesses and some roles offer the opportunity to support multiple brands!

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Employees engage in a combination of remote and on-site work.

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