Analyst, AI CoE

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We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Analyst, AI Center of Excellence (CoE) supports the execution and ongoing evolution of Optimum's AI Center of Excellence. This role contributes to the responsible, secure, and effective use of Artificial Intelligence across the enterprise by assisting with governance processes, intake and evaluation of AI use cases, stakeholder coordination, and reporting.
The vision for the Optimum AI CoE is to responsibly harness Artificial Intelligence to drive efficiency, improve employee experience, enhance decision-making, and strengthen operational resilience-enabling employees to focus on Innovation, Customers, and Growth.
The AI CoE is embedded within the CISO organization and serves all of Optimum and its subsidiaries. This role operates as an individual contributor and works closely with AI CoE leadership, business stakeholders, and technical teams across the enterprise.
Responsibilities

• Support the execution of the AI CoE operating model, governance processes, and standards.
• Assist with intake, documentation, and tracking of AI use cases and initiatives across the enterprise.
• Coordinate logistics, materials, and follow‑ups for recurring AI CoE meetings and working sessions.
• Partner with business and technology teams to gather requirements, assess feasibility, and document AI use cases.
• Assist in evaluating AI initiatives through lenses of risk, compliance, security, and responsible AI principles.
• Support the development and maintenance of AI governance artifacts, playbooks, standards, and guidance.
• Collect, analyze, and report metrics related to AI adoption, usage, and value realization.
• Assist with vendor and tool evaluations by compiling comparisons, summaries, and recommendations.
• Conduct research on AI trends, tools, and regulatory considerations and share insights with AI CoE leadership.
• Support change management and enablement efforts, including communications, training materials, and awareness initiatives.
• Maintain accurate records, dashboards, and documentation to support transparency and auditability.
• Perform other related duties as assigned.
• Work closely with AI CoE leadership to execute priorities and deliverables.
• Serve as a point of coordination between business stakeholders and technical or risk partners.
• Provide clear, well-organized analysis and recommendations to support decision-making.
• Participate in a collaborative, inclusive team environment focused on continuous improvement and learning.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related field (or equivalent experience).
• 3-5 years of experience in technology, data, analytics, cybersecurity, risk, or related roles.
• Exposure to AI/ML concepts, digital transformation initiatives, or technology governance programs.
• Experience working in cross-functional environments and supporting enterprise initiatives.
• Familiarity with cloud platforms, AI tools, or data-driven technologies.
• Awareness of risk management, compliance, security, or ethical considerations related to technology and AI.

Skills & Abilities

• Strong analytical and problem-solving skills with attention to detail.
• Ability to organize complex information and translate it into clear documentation and insights.
• Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
• Collaborative mindset with the ability to build effective working relationships.
• Ability to manage multiple priorities in a fast-paced environment.
• Curious, adaptable, and motivated to learn emerging AI technologies and best practices.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas