Supervisor Pricing

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

•  Establish, negotiate, and execute processes and service level agreements with the branch network that meet the pricing needs of locations and support the enforcement of compliance to company policies and relevant regulations

• Collaborate with teams around the globe to continuously improve processes, build tools, and share best practices for pricing

• Work closely with locations to identify and capitalize on strengths/overcome weaknesses in terms of pricing and service compared to our competition

• Develop relationships with internal and external customers

• Serve as an escalation point for exceptions

• Maintain a strong understanding of all C.H. Robinson product offerings and modes

• Participate in the recruitment, selection, promotion, and alignment of qualified and diverse talent

• Support the annual merit and equity programs for assigned team to align compensation with performance results

• Outline and communicate employee role accountabilities and expectations and prioritize and delegate work. Monitor results and provide regular coaching to ensure productivity, quality, efficiency, and service objectives are achieved

• Encourage employee feedback through formal and informal channels.  Work with next level manager to acknowledge and act on feedback to drive a trusting culture of open two-way communication, inclusivity and continuous improvement

• Conduct regular check-ins and annual performance management routines. Support the team’s personal and professional development; understand individual needs and create opportunities for experiences that support development needs

• Prioritize and delegate work.  Monitor for accuracy, completeness, and efficiency

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• Bachelor’s degree from an accredited college or university

• Minimum 3 years of Global Forwarding Operations, Sales and/or pricing experience

• Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management

• Fluent in Spanish and English (written and verbal)

Preferred:

• Previous supervisory experience

• Proficient in Microsoft Office Suite of programs

• Ability to build, manage and foster a team-oriented environment

• Ability to foster a collaborative and adaptive teamwork and communication style

• Demonstrated negotiation, collaboration, and influencing skills

• Demonstrated strong decision-making skills, problem solving and conflict resolution skills, and ability to prioritize tasks between daily responsibilities

• Values a diverse and inclusive work environment

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

• Private Medical Insurance

• Dental Insurance

• Life Insurance

• Paid Time Off to Volunteer in Your Community

• Meal/Food Vouchers

• Daycare Allowances

• Child Birth Credit

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.