Compliance Supervisor

Position Summary: 

Supervises daily operations of a high-volume compliance, reporting, and billing function. Ensures accurate and timely execution of processes across multiple entities by leading team performance, monitoring outcomes, and applying analytical insights to improve efficiency and consistency.

Major Responsibilities:

• Provide coaching, guidance, and performance oversight to support team effectiveness and accountability.
• Monitor workloads and adjust priorities to meet deadlines and operational goals.
• Ensure consistent execution of reporting, filing, and billing processes across business units and regions.
• Manage exceptions, resolve issues, and coordinate with internal and external stakeholders as needed.
• Analyze operational data and reporting trends to identify errors, variances, and process gaps.
• Oversee day-to-day tax team compliance activities including Sales and Use Tax, Heavy Vehicle Use Tax, Federal Excise Tax, Personal Property Tax, Fuel and Mileage Tax, ensuring work is completed accurately and on time.
• Develop and track key performance metrics to monitor accuracy, timeliness, and efficiency.
• Implement improvements to enhance workflows and reduce risk.
• Oversee customer billing processes, ensuring accuracy and timely resolution of discrepancies.
• Partner with internal teams to address exceptions and improve processes.
• Maintain and update standard operating procedures (SOPs) to reflect current practices and efficiencies.
• Provide support for audits and collaborate on issue resolution and process enhancements.
• Support projects and initiatives to improve operational performance.
• Perform other duties as assigned.

Qualifications:

• Bachelor's Degree preferred in Accounting. If no degree, equivalent work experience is required.

• Minimum 3 years of tax compliance experience preferred.

• Minimum 1 year of management/supervisor experience preferred.

• Advanced Microsoft Office products with ability to manage external software applications

• Intermediate skills in compliance processing and project management

• Excellent communication and people skills. Ability to develop and manage a team.

• Detail oriented with strong organizational skills

• Ability to manage multiple projects simultaneously under tight deadlines.

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

 Penske is an Equal Opportunity Employer