Supervisor Membership

Supervisor Membership

Hybrid opportunity within Lewiston, ID; Boise, ID; Medford, OR and Portland, OR

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.  

Who We Are Looking For: 

Every day, Cambia’s dedicated team of Membership Supervisors are living our mission to make health care easier and lives better. As a member of the [Group Membership Services team, our Supervisor Membership monitors staff and workflow to ensure timely, high-quality enrollment and billing processing while maintaining performance standards. The role supports members, providers, groups, and internal departments in compliance with State, Federal, and company guidelines – all in service of creating a person-focused health care experience.  

Do you have a passion for mentoring others and driving operational excellence? Do you thrive in a fast-paced environment where attention to detail and compliance are critical? Then this role may be the perfect fit.

What You Bring to Cambia: 

Qualifications:  

• Supervisor of Membership would have a Bachelor's degree in Business Administration or related field and 3 years of accounting related experience, preferably in the healthcare industry and demonstrated leadership/supervisory experience or the equivalent combination of education and experience.

Skills and Attributes: 

• Proven ability to set team priorities, oversee work outputs and timelines, and manage scheduling, attendance, facilitation, inventory, and issue resolution

• Experience developing, training, and leading teams across multiple locations or remote settings while establishing productivity, quality, and service standards

• Strong analytical skills to identify problems and trends, develop solutions, and implement effective action plans

• Excellent verbal and written communication skills across all organizational levels, with strong customer service abilities for internal and external stakeholders

• Knowledge of insurance industry regulations, mandates, and accounts receivable processes

• Ability to organize, plan, and prioritize assignments across multiple concurrent projects

• Background in high-volume processing centers with demonstrated success balancing production demands with quality service and performance management

• Experience with AI tools and technologies to enhance productivity and decision-making highly desired

What You Will Do at Cambia:  

• Assigns and prioritizes work, sets team goals, coordinates daily activities, and provides regular updates through 1:1 and team meetings

• Monitors individual and team performance to ensure timely completion of work in accordance with department standards, procedures, and medical policy compliance

• Ensures full team participation in MTM, URAC, and all compliance requirements while acting as a resource and escalating issues appropriately

• Participates in hiring, provides ongoing coaching and performance management, writes performance reviews, ensures new hire training completion, and assesses staff development needs

• Facilitates maintenance of reference manuals, work procedures, and guidelines through the Change Management Committee process

• Participates on project teams by recommending solutions, translating business requirements, and leading division projects or process improvement initiatives

• Completes special projects including partnering with project managers to track, analyze, and present data to departmental leadership

• Ensures accurate and timely billing/reconciliation processing according to company timelines; for Government Programs, manages CMS capitation payment receipt and MSP-based fund reconciliation

The expected hiring range for a Supervisor Membership is $62,900 - $85,100 depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 10%. The current full salary range for this role is $59,000 - $97,000. #LI-hybrid

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care.  Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:  

• Work alongside diverse teams building cutting-edge solutions to transform health care.  
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.  
• Grow your career with a company committed to helping you succeed. 
• Give back to your community by participating in Cambia-supported outreach programs.  
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.  

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.  

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include: 

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits. 
• Annual employer contribution to a health savings account.  
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. 
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). 
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). 
• Award-winning wellness programs that reward you for participation. 
• Employee Assistance Fund for those in need. 
• Commute and parking benefits. 

Learn more about our benefits. 

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.