For our new store in Porto, opening in October 2026, we are looking for a Supervisor (m/f/x).
Your Responsibilities
Supervise the team to achieve highest possible levels of customer service and performance
Ensure that the team is dealing with all customer queries in a timely and efficient manner
Ensure that customer service standards are adhered to and business opportunities are maximised.
Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments
Your Profile
Retail or service industry experience
Excellent communication skills
Ability to work within a team
Proven selling skills
Confidence
Understanding of our customer base and their expectations
Fluent in Portuguese, English is advantageous
Skills Required
- Retail or service industry experience
- Excellent communication skills
- Ability to work within a team
- Proven selling skills
- Confidence
- Understanding of the customer base and their expectations
- Fluent Portuguese
- English language proficiency
What We Do
Carhartt manufactures premium clothing known for exceptional durability, comfort, quality of construction and fit that you can feel in the fabrics and see in the performance. Established in Detroit in 1889, our corporate headquarters is today located in Dearborn, Michigan and our U.S. facilities are located in Kentucky and Tennessee. We have company-owned retail locations throughout the U.S. and our flagship store is located in Midtown, Detroit. We are proud to be making best-in-class apparel for the active worker. Our work environment is friendly, business casual, family oriented and welcoming to all. Our dedication to quality is not only reflected in our products but also in our people. At Carhartt, we are committed to providing our consumer with a brand they can trust and depend on, our associates with career challenges and rewards and our communities with support and assistance. “I believe that when a man wears an article that I manufacture, his self-respect is increased because he knows that it is made by an honest manufacturer, who is honest with his employees. - Hamilton Carhartt ” Carhartt. Outworking them all since 1889
