Supervisor (m/f/x)

Posted 23 Days Ago
Be an Early Applicant
Porto, PRT
In-Office
Entry level
Fashion • Retail
The Role
Supervise store staff to deliver excellent customer service and performance. Handle customer queries, enforce service standards, maximize sales opportunities, oversee store presentation and merchandising, manage keys, opening and closing procedures, checklists, cash handling, and policy compliance. Maintain communication within the store and with other departments.
Summary Generated by Built In

For our new store in Porto, opening in October 2026, we are looking for a Supervisor (m/f/x).

Your Responsibilities

  • Supervise the team to achieve highest possible levels of customer service and performance

  • Ensure that the team is dealing with all customer queries in a timely and efficient manner

  • Ensure that customer service standards are adhered to and business opportunities are maximised.

  • Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising

  • Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling

  • Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments

Your Profile

  • Retail or service industry experience

  • Excellent communication skills

  • Ability to work within a team

  • Proven selling skills

  • Confidence

  • Understanding of our customer base and their expectations

  • Fluent in Portuguese, English is advantageous

Skills Required

  • Retail or service industry experience
  • Excellent communication skills
  • Ability to work within a team
  • Proven selling skills
  • Confidence
  • Understanding of the customer base and their expectations
  • Fluent Portuguese
  • English language proficiency

Carhartt Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carhartt and has not been reviewed or approved by Carhartt.

  • Healthcare Strength — Healthcare benefits are seen as comprehensive, including medical, dental, vision, telemedicine, and mental health support. Coverage breadth and wellness resources are positioned as a strong part of the total package.
  • Leave & Time Off Breadth — Paid holidays, PTO, and paid parental leave are consistently emphasized as core offerings. Time-off policies are viewed as supportive of work-life balance across many roles.
  • Wellbeing & Lifestyle Benefits — Employee discounts, gear/clothing allowances, education reimbursement, and student loan repayment add tangible value beyond base pay. These lifestyle-oriented perks are seen as meaningful contributors to total rewards.

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The Company
HQ: Dearborn, MI
2,848 Employees
Year Founded: 1889

What We Do

Carhartt manufactures premium clothing known for exceptional durability, comfort, quality of construction and fit that you can feel in the fabrics and see in the performance. Established in Detroit in 1889, our corporate headquarters is today located in Dearborn, Michigan and our U.S. facilities are located in Kentucky and Tennessee. We have company-owned retail locations throughout the U.S. and our flagship store is located in Midtown, Detroit. We are proud to be making best-in-class apparel for the active worker. Our work environment is friendly, business casual, family oriented and welcoming to all. Our dedication to quality is not only reflected in our products but also in our people. At Carhartt, we are committed to providing our consumer with a brand they can trust and depend on, our associates with career challenges and rewards and our communities with support and assistance. “I believe that when a man wears an article that I manufacture, his self-respect is increased because he knows that it is made by an honest manufacturer, who is honest with his employees. - Hamilton Carhartt ” Carhartt. Outworking them all since 1889

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