Supervisor - Flagship Department Manager

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Birmingham, West Midlands, England
In-Office
Retail
The Role
Company Description

FRASERS  is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.

    Job Description

    Your Role:

    • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
    • Manage and motivate the performance of the team to ensure sales targets are met and exceeded
    • Be a strong presence on the shop floor to drive sales both personally and through the team
    • Ensure exceptional customer service is delivered at all times
    • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
    • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
    • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
    • Drive and deliver KPI's
    • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

    Qualifications

    Your Profile:

    • Previous retail experience within the premium sector is preferred
    • You will be an exceptional people manager, with strong leadership and motivational skills
    • Excellent communication, planning and organisational skills
    • Excellent analytical skills, the ability to interpret financial and sales data
    • A high level of brand awareness and product knowledge
    • An awareness of the local area
    • Personal qualities

    • High level of personal energy to drive projects to completion
    • Confident and assertive
    • Positive and enthusiastic with a can do attitude
    • Passion for fashion retail
    • Professional manner
    • Trend aware, fashion conscious and well presented at all times

    Additional Information

    The Rewards:

    • Basic rate salary £30,222 per annum
    • 28 days holiday a year inclusive of bank holidays 
    • 20% Staff Discount across all Frasers group Stores 
    • 40% in store uniform discount
    • Weekly/Monthly & Quarterly Commercial Bonuses
    • Commission led bonuses across a wide range of products
    • Long Service awards
    • Discounted Gym membership

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    The Company
    HQ: London
    14,279 Employees
    Year Founded: 1982

    What We Do

    Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.

    We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.

    We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.

    We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.

    We’re not sitting back – there’s no room for hesitation.

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