Supervisor, Digital Ad Operations

Job Description

Who We Are

Horizon Media, founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service.  Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain’s New York Business and Los Angeles Business Journal. Together we are building a place of belonging.
At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You’ll Do

The primary responsibility of this position is to guide and direct flawless tracking and reporting. This position is an integral piece in the success of launching a digital campaign as this role serves to provide assets to all publishers associated with a plan. The Supervisor will act as a leader and provide guidance to Senior Campaign Managers, Campaign Managers and/or Junior Campaign Managers on the team.

Main Responsibilities:

Leading team in campaign set-up, execution, and monitoring – 60

• Accountable for Campaign Managers (any levels) across one or multiple accounts
• Collaborate with internal cross-functional teams and external partners to discuss upfront account set up (i.e. KPI goals), execution and optimization success
• Responsible to ensure trafficking tasks are being fulfilled in a timely and accurate manner
• Act as support and escalation technical lead within account(s)
• Communicate and collaborate with internal teams (i.e. Digital, Analytics, Search, etc.) to brainstorm floodlight/conversion strategy and execute, QA, troubleshoot within TMS platforms (GTM, Tealium, Adobe, etc.) or communicate with client resources (i.e. IT)
• Oversees reporting are conducted on a regular cadence but understand broader implications at a higher level

Effectively managing process and training– 20%

• Train and mentor new team members on the various platforms that are used within Ad Operations and for the specific account(s)

• Advocate on operational processes inclusive of SLA’s with media team, by providing guidance on how to continually improve workflow with all teams and partners

• Assess team’s queue and CM’s workload for optimal productivity and resourcing; Delegate and distribute tasks and projects when necessary

Management and morale building—20%

• Acting as a mentor and providing conduits for professional growth among the pod
• Recognizing and developing individual growth via Performance Coach

Along with the above, opportunity to develop and grow responsibilities into the following:

• Demonstrates ability to apply learnings over time with knowledge sharing within team and across agency
• Meet and discuss with external partners (i.e. measurement, VVF (verification viewability fraud), etc.) to learn about new solutions and technology in the landscape
• Proactively exhibit knowledge of industry standards and participate in team
• POVs and projects, documentation, and knowledge share to the Ad Ops team, account team and/or organization

Background:

• BA/BS required
• 3+ years experience in digital media and/or digital advertising operations
• Experience in ad serving technologies such as CM (Campaign Manager), Sizmek, Innovid, Extreme Reach
• Familiarities with VVF (i.e. DoubleVerify, Integral Ad Science, Moat), Measurement (i.e. Nielsen DAR, Millward Brown, GfK, comScore, etc.), TMS (i.e. GTM, Tealium, Adobe, etc.), Analytics (i.e. Google Analytics, Adobe Analytics, etc.)
•  Incredible focus and attention to detail
• Must have strong MS Office skills
• Ability to work independently as well as being a team player
• Excellent writer/verbal communication and effective problem solving skills
• Exceptional eye for detail/organizational skills
• Experience engaging with internal leadership and external clients via dialogue and written communication
• Ability to create comprehensive client-facing POVs and present
• Ability to prioritize and multi-task
• Ability to work in a dynamic, fast-pace environment
• An advocate for and supporter of diversity, equity and inclusion

Physical Activity and Work Environment

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

#LI-AL1 #LI-hyrbid

Horizon Media is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Salary Range

$80,000.00 - $95,000.00

A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education,  licensure/certifications, and qualifications for the role.  As an organization, we take an aptitude and competency-based hiring approach.  We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.