About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity:
The Coding Supervisor will play a critical cross-functional role in shaping and supporting coding operations across Grow Therapy. You’ll partner with teams across Revenue Cycle Management, Clinical Excellence, and Payor Strategy to ensure clean claim submission, reduce coding-related denials, and support provider education around accurate documentation and code selection.
This is a strategic role that combines coding expertise with operational rigor and process improvement. You’ll work across departments to proactively surface risks, resolve payor-specific coding issues, and help drive scalable solutions that support clinical quality and financial performance.
You’ll be part of a remote-friendly team, reporting directly to the Insurance Operations Department, and you’ll contribute to workstreams that are foundational to Grow Therapy’s growth and compliance.
What You’ll Be Doing:
- Lead coding transformation initiatives across RCM, Clinical Excellence, Tech, and Payor Operations, ensuring coding accuracy, reducing denials, and improving efficiency.
- Drive denial management and recovery by owning analysis, root cause identification, and appeals workflows—feeding insights into upstream improvements.
- Partner cross-functionally with Payor Launch, Clinical, and Tech teams to ensure coding requirements, documentation standards, and system rules are built correctly from the start.
- Implement technology-enabled coding guardrails that minimize provider burden, expand coding coverage, and mitigate audit/reimbursement risk.
- Develop and maintain coding standards (SOPs, guidelines, education materials) that scale with growth and improve provider experience.
- Introduce automation and AI-forward solutions for coding review, denial prevention, and appeals processes, enabling proactive risk mitigation.
- Provide subject matter expertise in behavioral health coding, ensuring compliance, accuracy, and optimal reimbursement outcomes.
- Evaluate team structure and resourcing needs, making strategic recommendations for hiring or scaling.
- Lead or support special projects that advance Grow’s coding maturity—pushing toward 100% coverage, lower marginal cost, and sustainable growth.
You’ll Be a Good Fit If:
- Experience: 3+ years in RCM with direct coding responsibilities; behavioral health coding preferred. Bonus if you’ve worked in high-growth or tech-enabled healthcare environments.
- Subject Matter Expertise: Deep knowledge of behavioral health coding guidelines, CPT/ICD coding, modifiers, and payor-specific requirements.
- Operational Performance: Proven ability to improve KPIs like denial rate, audit success, and coding coverage—leveraging data, processes, and technology.
- Problem-Solving: Skilled at diagnosing the root causes of coding and reimbursement challenges and building durable, scalable solutions.
- Tech-Forward Mindset: Excited by AI/automation opportunities, and able to translate coding expertise into tech-enabled workflows.
- Strategic & Hands-On: Comfortable balancing execution of day-to-day coding work with ownership of larger organizational initiatives.
- Scaling Experience: History of building structure in fast-growth settings; able to formalize processes and evolve them quickly as needs change.
- Agility & Collaboration: Thrive in a dynamic, cross-functional environment; a trusted partner who brings clarity and momentum.
Role Details:
Employment Type: Full Time, Exempt
Base Compensation: The base compensation range for this position is
- Hybrid Commitment: $104,000-$121,000 USD Annually
- Fully Remote Commitment: $87,000-$101,000 USD Annually
This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
- Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Top Skills
What the Team is Saying
What We Do
We see technology not as a layer on top of care, but as the connective tissue that helps it grow.
Grow Therapy is an online therapy platform that helps you find a therapist who gets you—and takes your insurance. Grow was founded to create end-to-end systems that make therapy easier on both sides: helping therapists launch and grow thriving private practices by removing the friction of credentialing, billing, and insurance, so they can focus on care, and helping clients actually find and afford it.
Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside out, pairing bold vision with a culture of balance, belonging, and whole-person wellness.
We believe change starts by empowering therapists. Grow’s smart platform helps independent providers build sustainable practices by handling credentialing, billing, and referrals, so they can focus on what matters. With business tools, a supportive clinical community, and opportunities like CE events and speaking engagements, Grow helps therapists practice with more autonomy and less administrative strain, reducing no-shows, increasing demand, and creating more space for care.
We then help people find those licensed therapists who reflect their lived experience, whether that means shared racial or cultural background, language, identity, or life stage. Our platform makes it easy to search by specialty, availability, and insurance so clients can book care that fits their life and budget.
Today, Grow supports thousands of therapists and prescribers across all 50 states and has delivered care to over 1 million clients. We’re in-network with 100+ major insurers, including Aetna, Cigna, Medicare, Medicaid, and UnitedHealthcare, and have raised more than $178M from leading investors like Sequoia Capital, Goldman Sachs Alternatives, TCV, Transformation Capital, SignalFire, and Plus Capital.
We believe in benefits that support the whole you. That means two hours each week to care for your mental health, a $600 annual therapy stipend, $500 learning and $300 wellness stipends, a $1,000 remote office setup, free in-office meals, and flexible PTO with a paid December recharge week.
We’re building the future of mental healthcare and that starts with how we care for our own team. If you’re excited by bold challenges and meaningful impact, Grow with us.
Why Work With Us
At Grow Therapy, we believe well-being isn’t just a perk—it’s part of how we work. From clinicians to engineers, designers and support, every voice helps shape the care we build. Our mission-driven team is rethinking mental health care, supported by flexible PTO, paid winter recharge, mental health breaks, therapy stipends, and wellness perks.
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Grow Therapy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We value hybrid and remote work with offices located in New York City, Seattle, and San Francisco.
