Supervisor, Central Business Office, CBO

Posted Yesterday
Be an Early Applicant
Sacramento, CA, USA
In-Office
95K-142K Annually
Senior level
Healthtech
The Role
Supervises the Central Business Office team, managing workload and compliance with agreements. Builds relationships with external customers and ensures accurate healthcare billing and collections.
Summary Generated by Built In

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Provides supervisory leadership and direction to the assigned CBO (Central Business Office) Team. Manages team workload, resources and compliance with Service Level Agreements to ensure CBO activities are executed accurately and efficiently. Ensures adherence to established Sutter policies, government regulations and payer requirements. Assists in establishing and maintaining strong, collaborative relationships with all external customers to identify additional ways to be of service and ensure customer satisfaction.

Job Description:

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's

TYPICAL EXPERIENCE:

  • 5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

  • Deep familiarity with general hospital management principles, practices, and procedures.
  • In-depth knowledge/ awareness of all areas related to Payer-specific (Medicare, Medical, Commercial, PPO, HMO, Work Comp, Government Contracted Payers, Self-pay and other third-party payers) Claims and how they interrelate.
  • Knowledge of advanced principles, methods, and techniques related to compliant healthcare billing/collections.
  • Ability to communicate and work with patients, physicians, associates, sutter health leadership, multiple direct patient care providers and others in order to expedite the patient accounting process. communication skills (verbal and written) in dealing with trainees, associates, and internal/external customers.
  • Demonstrates organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
  • Ability to identify, prioritize, resolve and / or escalate complex problems promptly.
     

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $94,848.00 to $142,272.00 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Top Skills

General Hospital Management Practices
Healthcare Billing And Collections
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The Company
HQ: Sacramento, CA
68,000 Employees
Year Founded: 1921

What We Do

Sutter Health is one of the nation's leading not-for-profit healthcare networks, which includes award-winning physician organizations, acute care hospitals, surgery centers, medical research facilities and specialty services. Our team of 68,000 doctors, employees and volunteers proudly cares for Northern California. Our facilities and care centers are located in large, urban cities and small, rural communities, from the Pacific Coast to the San Joaquin Valley. You’ll find us in San Francisco, Oakland, Sacramento, the snowy mountains of the Sierra Nevada and Lake Tahoe, Napa Valley, Yosemite and the coastal redwoods. We even have an affiliate in Hawaii. Join us and be part of a dedicated group of professionals committed to putting patients’ needs first and achieving the highest levels of quality, access and affordability.

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