Supervisor, Cage Operations

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
50K-55K Annually
Mid level
Food • Gaming • Travel • Hospitality
The Role
Supervises casino cage operations, including cash handling, specialty banks, general cashiering, fund accountability, win verification, customer disputes, inventory, staff management, policy enforcement, and compliance with New Jersey gaming regulations, Title 31, tax requirements, and internal controls. Assists with staff reviews and corrective actions while ensuring safe and efficient shift operations.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Cage Shift Manager, is responsible for the successful operation of the Casino Cage, Hi-limit Cage, Specialty Banks and General Cashiering areas during an assigned shift.  The individual will be accountable for funds, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned.  The individual will have strong knowledge of Title 31 and tax requirements as it pertains to the gaming operation. The individual will have a strong working knowledge of all areas of the Casino Cage.

  • Knowledgeable of and ensure compliance with NJ State Gaming Regulations, Hard Rock AC's Cage Internal Controls and all departmental procedures including Title 31 and tax requirements.
  • Assist in performing staff reviews.  Enforce all departmental procedures and perform corrective action as required.
  • Manages the staff under their control to ensure the safe and efficient operation of the Cage.
  • Ensures adequate inventories of all operational supplies.
  • Handles customer disputes in a professional manner.  Performs other duties as assigned including duties of those positions that report to a cage supervisor.

QUALIFICATIONS:

  • High school diploma or GED (2 years of college preferred), and 2-3 years of related experience, one of which must be banking or Casino Cash Operations experience; or an equivalent combination of education and/or work experience.
  • Must be computer literate in excel, word, and custom in-house programs.

BENEFITS INCLUDE:

  • Medical, Time Off and Retirement benefits offered through Local Union Representation
  • Free Meals, Free Uniforms, Free Parking
  • Discounts at Hard Rock properties around the globe
  • All team members are eligible to participate in the discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
  • Pay range $50,000 - $55,000

Skills Required

  • High school diploma or GED
  • Two years of college
  • Two to three years of related experience
  • At least one year of banking or casino cash operations experience
  • Computer literacy with Microsoft Excel, Microsoft Word, and custom in-house programs
  • Knowledge of Title 31 and tax requirements related to gaming operations
  • Knowledge of New Jersey state gaming regulations and cage internal controls

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Davie, FL
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

Similar Jobs

Riot Platforms, Inc. Logo Riot Platforms, Inc.

Maintenance Strategy Manager

Artificial Intelligence • Cloud • Information Technology • Energy • Infrastructure as a Service (IaaS)
Remote
United States
850 Employees
160K-170K Annually

Alloy Logo Alloy

Senior Solutions Architect

Fintech • Information Technology • Software • Financial Services
Easy Apply
Remote or Hybrid
USA
315 Employees
145K-175K Annually

Alloy Logo Alloy

Senior Solutions Architect

Fintech • Information Technology • Software • Financial Services
Easy Apply
Remote or Hybrid
USA
315 Employees
145K-175K Annually

Applied Systems Logo Applied Systems

Lead Product Manager

Artificial Intelligence • Cloud • Payments • Software • Business Intelligence • Generative AI • Automation
Remote or Hybrid
2 Locations
3116 Employees
135K-225K Annually

Similar Companies Hiring

ARB Interactive Thumbnail
Gaming • Mobile • Software
Miami, Florida
190 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Amalgamated Sugar Thumbnail
Food • Greentech • Agriculture • Industrial • Manufacturing
Boise, Idaho
768 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account