SUPERVISOR BISC AM-PM

Posted 6 Days Ago
Be an Early Applicant
33137, Miami, FL, USA
In-Office
Junior
Events • Transportation • Hospitality
The Role
Oversee daily valet parking operations, supervise and train attendants, ensure high customer service and safety standards, manage vehicle flow and keys, handle complaints, conduct inspections, and assist during peak times.
Summary Generated by Built In

1ST CLASS PARKING is a fast-growing Valet Parking company with more than 15 years of experience, providing its services to high-end Hotels, Condominiums, and special events in Miami three-county area.

We are looking for a Supervisor to join our team. We are looking for service-minded individuals who are committed to providing outstanding customer satisfaction, team player, highly motivated, energetic, that love cars and are interested in working Full-time.

Supervisor are expected to:

  • Oversee the daily operations of the valet parking service.
  • Supervise valet attendants to ensure smooth and efficient service.
  • Maintain a high standard of customer service and ensure guests receive a positive first and last impression.
  • Monitor vehicle flow, ensuring timely parking and retrieval.
  • Train new valet attendants on company procedures, safety protocols, and customer service expectations.
  • Enforce company policies and ensure compliance with safety regulations.
  • Handle customer complaints and resolve issues promptly and professionally.
  • Conduct regular inspections of the valet area to maintain cleanliness and organization.
  • Manage and secure vehicle keys, ensuring proper tagging and storage.
  • Report any incidents, accidents, or operational challenges to upper management.
  • Assist with valet parking duties during peak hours if needed.
  • Ensure valet attendants adhere to dress code and maintain a professional appearance.

The schedule for this position is: Wednesday to Sunday 7 AM - 3 PM

Qualifications
  • One year of experience as a supervisor in valet parking.
  • Fluent in English (Spanish as a secondary language a plus)
  • Valid Florida Driver's License
  • Clean driving record
  • Drive stick shift vehicles (preferred)
  • Ability to run and remain standing for extended periods of time

Skills Required

  • One year of experience as a supervisor in valet parking
  • Fluent in English
  • Spanish language skills
  • Valid Florida Driver's License
  • Clean driving record
  • Ability to drive stick shift vehicles
  • Ability to run and remain standing for extended periods
  • Available to work Wednesday to Sunday 7 AM - 3 PM (full-time)
  • Service-minded, team player, motivated and professional appearance
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The Company
200 Employees
Year Founded: 1998

What We Do

1st Class Parking Systems is a Miami-based leader in full-service valet parking, off-site garage management, and hospitality parking solutions. With over 15 years of experience, the fast-growing company provides premium valet and concierge services to high-end hotels, condominiums, and special events throughout the Miami tri-county area, focusing on delivering professional care and seamless first impressions for every guest.

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